Duty Manager

at  Primeproperty Group

Beachside Resort and Oceans Resort Whitianga has a great opportunity for a Duty Manager to join the team at our beautiful beachside property.
Hospitality is all about customer service, so you need to be friendly, approachable, and comfortable interacting with guests and answering their queries with a smile! You need to be able to think on your feet, be proactive and have a positive outlook!

WHAT WE OFFER:

• a positive working environment in a small and supportive team!
• competitive payrates
• Flexible working hours – we are happy to work around your commitments
• External Employee Discount Provider: enjoy great discounts at selected retailers from your very first day.
• Rewards and recognition programme

• Accommodation and Food & Beverage discounts at our full portfolio of properties in the most beautiful North Island locations!

  What we need from you:

• A positive, can-do attitude. The ability to find the “yes” in every situation.

• Excellent attention to detail.
• Highly responsible and reliable with drive, ambition, and a high level of energy.
• Assisting with guest and reservation enquiries
• Providing efficient guest arrival/departure service
• Anticipating guest needs and requirements
• Finalising guest accounts and cashiering
• Supporting the Housekeeping Team

Our team is small, so this is a multi-faceted and hands on role across all operations of the Resort, supporting the Resort Manager. We are looking for someone capable with computers (or willing to learn) and who has experience in motel admin/reception, housekeeping and reservations (preferably RMS). You will need to be flexible; able to work shifts on a rotating roster which includes evenings and at least one weekend day. You will be a team player who is eager to get stuck into a role where no two days are the same.
The occasional overnight shift to cover onsite manager absence may also be required.

ABOUT US:

Beachside Resort and Oceans Resort Whitianga is part of Prime Hotels Group. At Prime Hotels, we are creative and, on a journey to build a strong New Zealand brand of genuine, hospitality-hearted properties! We have a culture of respect, teamwork and support at every level as well strong drive to grow our people as we grow our brand.
Beachside Resort and Oceans Resort Whitianga has a prime location, with beautiful views, a beautiful legacy and an amazing team. If this sounds like a role you’d be interested in then please apply, we can’t wait to have you join our team

Please refer the Job description for details