DVS Training & Development Specialist - Training & Development Spec 2

at  State of Minnesota

JOB SUMMARY

This position provides structured training to Driver and Vehicle Services employees and business partners. The employee performs intermediate-level training duties as a member of the DVS Training Unit. The employee determines training needs, develops training for assigned program areas, delivers the needed training, and evaluates the success of the training process.

MINIMUM QUALIFICATIONS

• Two years of experience in each of the following:
• Experience delivering workplace training via WebEx or Teams
• Designing and developing training materials for adult learners
• Ability to assess training needs
• Knowledge of WCAG / Section 508 Accessibility standards and its impact on users
• Demonstrated ability to design eLearning OR develop with eLearning tools
• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities

PREFERRED QUALIFICATIONS

• Demonstrated ability in designing and/or delivering customer service training
• Experience creating accessible PDFs, video, and eLearning to meet WCAG 2.1/Section 508 compliance
• Experience updating/maintaining training documentation in a content manager or learning manager system
• Working knowledge of Driver Licensing or Motor Vehicle content and/or MN Driver and Vehicle Licensing Application (MNDRIVE).

PHYSICAL REQUIREMENTS

Requires occasionally moving and transporting such articles as file boxes and heavy hand tools or heavier materials with help from others, and moving and transporting light objects frequently. Even though the weights being moved and transported may be a negligible amount, a job in this category may require positioning self to move to a significant degree or may involve maintaining a stationary position for extended periods.

ADDITIONAL REQUIREMENTS

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, which includes the following components:

• Criminal history
• Reference check
• Finger printing (EDL)
• US citizenship check

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
For accommodations or questions about accessibility specifically relating to this job announcement, please email the Internal Affairs/Affirmative Action Division at marna.johnson@state.mn.us or 651-539-1875

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.