Dynamics 365 CRM Functional Consultant

at  Cognizant

JOB SUMMARY

Candidate will be working on Dynamics 365 CRM solution implementations for Cognizant’s public sector customers. Candidate will be working in a capacity of Functional Consultant within project team.

ESSENTIAL SKILLS:

• Dynamics 365 CE.
• Functional Consulting.
• Bid Management.
• Team Management.

NICE TO HAVE SKILLS:

• Product Management.
• Agile.
• Azure DevOps.

QUALIFICATIONS:

• Must have experience as Business Analyst with Microsoft Dynamics CRM.
• Experience/Certifications in Product Ownership/Functional Consulting will be added advantage.
  If you wish to apply for this role, kindly email your profile through to christina.ioannidis@cognizant.co

THIS IS MOSTLY A REMOTE WORKING ROLE WITH OCCASIONAL VISITS TO CLIENT SITE.

Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Dynamics 365 Functional Consultant to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.

WHAT IMPACT WILL YOU HAVE IN THIS ROLE?

The ideal candidate will be an ambitious and enthusiastic consultant who will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications.

KEY RESPONSIBILITIES - LIST WHAT THE PERSON WILL BE DOING ON A DAY TO DAY BASIS:

• Experience of Dynamics 365 CE capabilities and extensibilities.
• Experience in leading business discussions with customer for project discovery and business process mapping.
• Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects.
• Experience managing agile delivery teams and team of business analyst.
• Understanding of Design & configuration experience in Dynamics 365.
• In-depth knowledge of the Microsoft Dynamics CRM platform.
• Experience in doing fitment analysis of customer requirements.
• Knowledge in Performance tuning possibilities in Dynamics 365 implementations.
• Experience in collaborating with business stakeholders for data integration and data migration activities which can guide team of developers.
• Experience in managing Dynamics 365 projects in a capacity of product owner or business analyst.
• Capability to estimate Dynamics CRM project requirements.
• Knowledge in multiple components of responding to RFPs/RFIs.
• Capable of leading RFP responses for green field/Enhancement/Support D365 engagements.
• Microsoft Azure knowledge.
• Understanding of DevOps project implementation.