We are seeking an experienced Dynamics 365 Customer Engagement (CRM) Migration Architect to join our team to lead and execute complex migration projects from on-premises environments to Dynamics 365 CRM Cloud. The ideal candidate will have a strong background in designing, planning, and executing migrations, ensuring a smooth and effective transition for critical business systems.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

Analysis and Planning:

• Assess existing environments and business needs to define migration requirements.
• Develop detailed migration strategies, including roadmaps, test plans, and risk management strategies.

Architecture Design:

• Design appropriate architectures for migrating to Dynamics 365 CRM, including data modeling, integration with external systems, and customization of functionalities.
• Collaborate with technical teams to implement optimal solutions using Dynamics 365 CRM tools and associated technologies such as Azure and Power Platform.

Migration Execution:

• Oversee the data migration process using appropriate tools like Data Migration Framework (DMF), ensuring data integrity and quality.
• Manage the configuration and customization of Dynamics 365 CRM to meet the specific needs of the organization.

Testing and Validation:

• Develop and execute test plans to validate functionality, performance, and data quality post-migration.
• Resolve issues identified during testing phases and adjust configurations accordingly.

Training and Support:

• Design and deliver end-user training to ensure successful adoption of the new solution.
• Provide post-migration support to resolve technical issues and optimize the system based on user feedback.

Optimization and Maintenance:

• Monitor post-migration system performance, propose and implement improvements to optimize operations.
• Ensure ongoing maintenance and management of updates to guarantee system longevity.

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REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

• Experience: Minimum of 10 years of experience as a Dynamics 365 CRM solutions architect, with proven experience in migrating systems from on-premises to the cloud.
• Technical Skills: Deep expertise in Dynamics 365 CRM , data migration tools, and cloud technologies (Azure, Power Platform).
• Project Management Skills: Experience in managing complex projects, including planning, execution, and monitoring of migration projects.
• Analytical and Problem-Solving Skills: Proven skills in system analysis, solving complex technical problems, and process optimization.
• Communication: Excellent communication and presentation skills, with the ability to work effectively with multidisciplinary teams and train end-users.
• Certifications: Dynamics 365 CRM and Azure certifications are a plus.