Dynatrace Application Administrator

at  Epam Systems

Join EPAM as a Dynatrace Application Administrator. In this role, you’ll maintain the Dynatrace Environment, build and configure new monitoring capabilities, and work closely with the Observability team. If you have at least 4 years’ experience working with development/Operations teams, hands-on experience with Dynatrace and Splunk, and are Dynatrace Certified, we’d love to hear from you.

REQUIREMENTS

• At least 4 years’ experience in working with development/Operations team
• At least 4 years’ hands-on experience on Dynatrace, Splunk and good knowledge on any other monitoring tools
• Experience in Dynatrace production administration, application team onboarding, Dashboard & report creation, problem and alert customization and automation
• Good working knowledge in Dynatrace integration with tools like Servicenow
• Good knowledge in alert monitoring, perform health checks, trouble-shooting issues, perform escalation, managing bridge calls, perform root cause analysis and document knowledge articles
• Good understanding of SDLC, CI/CD, and building deployment pipelines on the cloud
• Knowledge on Windows and Linux OS, infrastructure and platform management, networking, AWS, IT troubleshooting, automation, microservices, Advanced AI Ops implementation, and data analytical skills would be a value add
• Understanding of the application and web security controls, TCP/IP concepts, firewalls, and database preferred
• Experience in tools such as JIRA, Confluence, ServiceNow, Other monitoring tools etc
• Flexible with working hours based on the service requirement
• Excellent communication (written and spoken) skills
• Dynatrace Certified Associate is required. Dynatrace Professional Certification is a plus

• Maintain the Dynatrace Environment with Best Practices and Standards
• Build and configure new monitoring capabilities utilizing the Dynatrace platform
• Work on developing and innovating best practices and processes used for supporting the Dynatrace platform
• Assist with building out the knowledge base and documentation related to the Dynatrace platform
• Work directly with the client application development and ECC teams
• Ensure utmost quality of the service is delivered
• Be technically sound in admin and operational activities of Dynatrace Platform
• Work with users and customers to document and strategize for process improvements