E-commerce Manager

at  Chisholm Hunter

Salary: £35,000-£40,000
Location: Glasgow
Chisholm Hunter is one of the UK’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.
Our mission is to create lasting memories with our exceptional products and customer experience. We are looking for someone who is passionate for success, enthusiastic, and shares our values of: Teamwork, Innovation, Excellence, and Celebrating achievements!
Our mission is to create lasting memories with our exceptional products and customer experience. We are looking for someone who is passionate for success, enthusiastic, and shares our values which include Teamwork, Innovation, Excellence, and Celebrating achievements!

POSITION:

We are looking for a dynamic and results-oriented E-commerce Manager within our Support Centre based in Glasgow city centre to lead our online sales and marketing efforts. As an E-commerce Manager, you will be responsible for optimizing our e-commerce platform, enhancing the user experience, and driving revenue growth. If you thrive in a fast-paced digital environment and have a passion for e-commerce, this role is perfect for you.
An enhanced remuneration package is available for suitable, experienced candidates with experience working within the luxury marketplace
We offer industry leading bonus packages and rapid career progression is available based on performance in role. We thrive on succession planning with over 80% of our managers starting in the business in a non managerial role. This specific role is a gateway to a ‘Head of’ position.

E-COMMERCE MANAGER SKILLS AND EXPERIENCE:

• Proven E-Commerce experience preferably within a retail environment or luxury brand
• Significant levels budget responsibility
• Strong experience in digital (SEO / SEM / Display / Social Media / e-commerce)
• Inspiring and infectious leadership style
• Exceptional organisational skills

E-commerce Strategy:

• Devise strategies to enhance sales, improve user experience, and drive revenue.
• Transform social media platforms into profitable channels

Team Leadership:

• Guide e-content assistants, copywriters, and graphic designers to execute e-commerce strategies.
• Ensure adherence to predetermined plans.

Website Security and Functionality:

• Review checkout pages and payment procedures for security.
• Ensure the creation and upload of promotional offers is accurately executed

Data-Driven Decision Making:

• Analyse website traffic and sales metrics.
• Use insights to inform website maintenance and marketing strategies.