E-Commerce Manager UAE/KSA

at  Galderma

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
E-Commerce Manager UAE/KSA
Dubai, UAE
Job Description
Ensure best in class online presence, visibility, and engagement for Galderma Brands – directly and indirectly via e-commerce platforms . Leverage the potential of our brand portfolio within all channels.
Evaluate the impact of activations and brand executions at customer level with measurable and consistent KPIs for our brands. Leverage the KPIs to increase efficiency of online activations. Raise the digital mindset and knowledge about the entire value chain of e-commerce platforms within the sales and marketing teams.

Job Responsibilities

• Show excellence in building brand desirability and merchandising brand products across digital touchpoints.
• Support the Business Unit Head to share creative development and agree / liaise on strategies on how to engage best with consumers and shoppers in the online retail landscape according to Galderma brand plans and guidelines.
• Collect / prepare digital assets and tools (e.g. display campaigns, targeting/re-targeting campaigns, permanent brand spaces) and in managing assets and digital content for E-Retail customer websites incl. digital libraries
• Support Marketing teams to fully execute annual activation plans and evaluate results.
• Develop excellence in data management and CRM – ensure regular performance tracking and implement necessary chances to increase efficiency in online marketing.
• Monitor sales development across the e-commerce channel.
• Provide Consumer’s insights and KPIs. Observe competitor’s behavior and monitor market trends.

Minimum Requirements

• University degree in Pharmaceutical Sciences Or Business Management or any equivalent degree
• Minimum of 3 - 4 years in an e-commerce/ digital marketing role
• Understanding of e-commerce channels, principles and CRM
• Digital knowledge (social media, online marketing, CRM, E-commerce)
• Good relationship building skills
• Commercially aware
• Excellent numerical skills
• Proficient in Microsoft Office Suite
• Ability to work in multi-cultural environment.
• Project Management Skills
• Customer focus
• English excellent (spoken & written).
• Arabic preferred
• Creativity & Innovation

Galderma is the world’s largest independent dermatology company, present in approximately 100 countries. Since our inception in 1981, we have been driven by a complete dedication to dermatology. We deliver an innovative, science-based portfolio of sophisticated brands and services across Aesthetics, Consumer Care and Prescription Medicine. Focused on the needs of consumers and patients, we work in partnership with healthcare professionals to ensure superior outcomes. Because we understand that the skin we’re in shapes our life stories, we are advancing dermatology for every skin story. For more information, please visit our website:
https://www.galderma.com/careers

• Show excellence in building brand desirability and merchandising brand products across digital touchpoints.
• Support the Business Unit Head to share creative development and agree / liaise on strategies on how to engage best with consumers and shoppers in the online retail landscape according to Galderma brand plans and guidelines.
• Collect / prepare digital assets and tools (e.g. display campaigns, targeting/re-targeting campaigns, permanent brand spaces) and in managing assets and digital content for E-Retail customer websites incl. digital libraries
• Support Marketing teams to fully execute annual activation plans and evaluate results.
• Develop excellence in data management and CRM – ensure regular performance tracking and implement necessary chances to increase efficiency in online marketing.
• Monitor sales development across the e-commerce channel.
• Provide Consumer’s insights and KPIs. Observe competitor’s behavior and monitor market trends