E-Commerce Product Manager

at  The Eastwood Company

The Eastwood Company is seeking a highly motivated and experienced E-Commerce Product Manager to join and lead our dynamic team. The ideal candidate will be responsible for managing the lifecycle of our e-commerce products, from conception through execution. While leading the Web Dev team, you will work closely with cross-functional teams including marketing, analytics and business partners to drive the development and enhancement of our online shopping platform, ensuring an exceptional customer experience and achieving business objectives.

Join a team/company where:

• the core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve
• your skills and input are valued as you impact both the customer and employee experience - you’ll have an impact and a say
• customers like to buy products to repair/restore/revive their automobiles
• you participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits

Responsibilities:

• Product Strategy: Develop and execute the product strategy and roadmap for our e-commerce platform, aligning with overall business goals and customer needs.
• Market Analysis: Conduct market research and competitor analysis to identify opportunities and trends. Use insights to inform product development and strategy.
• Team Performance: Web Dev team meeting or exceeding development and deployment targets.
• Project Management: Lead cross-functional teams in the development and launch of new features and enhancements. Manage timelines, budgets, and resource allocation.
• Customer Experience: Analyze customer feedback, behavior, and data to improve user experience. Implement changes based on insights to enhance satisfaction and engagement.
• Web Functionality: Responsible for prioritizing business requirements and managing code deployments with development team.
• Quality: Ensure quality code using code reviews and testing scenarios to enhance overall website performance.
• Collaboration: Work closely with marketing, design, engineering, and customer support teams to ensure product initiatives are aligned and delivered on time.
• Data-Driven Decisions: Use data and metrics to monitor product performance, assess impact, and make informed decisions. Regularly report on product performance and key performance indicators (KPIs) to stakeholders.
• Optimization: Continuously evaluate and optimize the e-commerce platform to improve conversion rates, reduce friction points, and increase revenue.
• Innovation: Stay up-to-date with industry trends and emerging technologies to drive innovation and maintain a competitive edge.

Qualifications:

• Experience: 3-5 years of experience in e-commerce product management or a similar role including leading/supervising others. Experience with e-commerce platforms, digital marketing, and user experience design is preferred.
• Skills:
• Strong project management and organizational skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in data analysis tools and techniques.
• Effective team leadership and results.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, collaborative environment.
• Technical Knowledge: Familiarity with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and web development technologies (e.g., HTML, CSS, JavaScript, JIRA) is a plus.

Interested? Take these steps:

• Don’t delay in responding … we are eager to fill this position!
• Take Culture Index - The Eastwood Company makes use of Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, free from interruptions or distractions, and simply follow the instructions.https://take.surveys.ci/s/btSARNP9xj/60082

• Product Strategy: Develop and execute the product strategy and roadmap for our e-commerce platform, aligning with overall business goals and customer needs.
• Market Analysis: Conduct market research and competitor analysis to identify opportunities and trends. Use insights to inform product development and strategy.
• Team Performance: Web Dev team meeting or exceeding development and deployment targets.
• Project Management: Lead cross-functional teams in the development and launch of new features and enhancements. Manage timelines, budgets, and resource allocation.
• Customer Experience: Analyze customer feedback, behavior, and data to improve user experience. Implement changes based on insights to enhance satisfaction and engagement.
• Web Functionality: Responsible for prioritizing business requirements and managing code deployments with development team.
• Quality: Ensure quality code using code reviews and testing scenarios to enhance overall website performance.
• Collaboration: Work closely with marketing, design, engineering, and customer support teams to ensure product initiatives are aligned and delivered on time.
• Data-Driven Decisions: Use data and metrics to monitor product performance, assess impact, and make informed decisions. Regularly report on product performance and key performance indicators (KPIs) to stakeholders.
• Optimization: Continuously evaluate and optimize the e-commerce platform to improve conversion rates, reduce friction points, and increase revenue.
• Innovation: Stay up-to-date with industry trends and emerging technologies to drive innovation and maintain a competitive edge