E-LEARNING SOLUTIONS TECHNICIAN (BASED IN ANY OCBA-HUB)

at  Mdecins Sans Frontiers

E-LEARNING SOLUTIONS TECHNICIAN (BASED IN ANY OCBA-HUB)

ES
Full Time
Human Resources
Do your skills and experience not precisely match the requirements? MSF-OCBA is an organization committed to promoting diversity and equity by providing equal access to professional opportunities. We understand that women, people of color, indigenous individuals, members of the LGTB+ community, and other underrepresented groups often hesitate to apply for employment if they don’t meet all the requirements. At MSF-OCBA, we strive to create a diverse, inclusive, and genuine workplace. Therefore, if you’re interested in this position but your experience doesn’t align perfectly with the selection criteria, we encourage you to apply anyway. You might be the ideal candidate for this or other positions.

• Testing and QA to ensure all pedagogical products are up to the required standards Tembo platform demands.
• Support technical elearning content activities.
• Be the first point of contact for Tembo LMS end-users seeking technical assistance, providing accurate Information about the product/service for an efficient operation and integration of data and information.
• Run basic trouble shootings, with specific focus in the pedagogical digital content area.
• Contribute to maintain the operations and performance of Tembo LMS system.
• Update the needed the documentation related to the applications (instructions, manuals, training module).
• Maintain log and/or list of required repairs and maintenance initiatives for Learning.
• Keep up to date on latest technologies and applications through training, periodicals, research and development.
• Design and optimize data models and standards, databases and information flow processes services of Learning according to the availability and security requirements established by IT.
• Perform the correct integration of data and processes information that is stored in Learning systems with other functional departments of MSF.
• Analyse the risks involved before any intervention in production systems.
• Ensure that procedures lifecycle of the applications are applied consistently both logically and in different physical environments that are available (development, integration, production).
• Execute system validation tests and procedures of the systems belonging to the Learning function.
• Work with external service providers ensuring the operation of systems and troubleshooting.
• Contribute to the sharing of knowledge to the organization in the areas under his/her responsibility.