E-Learning Support Assistant

at  The University of Manchester

We have a position available in our eLearning team to ensure that our students have a consistently excellent experience of online and blended learning at the University of Manchester. We are now looking for an enthusiastic and adaptable eLearning Support Assistant to be part of our eLearning team, providing support for staff across the University of Manchester. Working flexibly and collaboratively with academic, Professional Services, IT Services and other staff who are supporting teaching and learning, you will assist in the creation and delivery of high quality and effective online and blended learning to enhance education provision for our students.
You will also assist eLearning Technologists and Support Officers with the planning and delivery of training and the development of support resources.
Successful candidates will have experience of working in eLearning or in a teaching and learning environment, using a virtual learning environment and using eLearning applications to create learning resources. An understanding of video and podcast production, and awareness of web-based technologies and their use in higher education, is desirable.
To balance the needs to the team and those we support, we are particularly interested in receiving applications from those with technical aptitude (eg, software, applications or coding).
Please note that, in line with the University’s Hybrid Working Framework, you will be required to work on campus for at least two days a week and as required.