Hybrid
Agency :
Red Agency
Job Description Summary :
We’re looking for an Earned Travel & Luxury Senior Account Manager to join our team and create standout work that will help make our clients famous. Working within our travel & luxury portfolio of brands, you will be working with some of the biggest and well-known brands in the country. This is an opportunity for someone with a passion for all things culture and travel to join our team to look after some of the biggest brands in the country, and the world across including major travel brands, exciting destinations, well known lifestyle and consumer brands and famous beverage clients!
Job Description :

LI-MV1

ABOUT HAVAS Red
We are HAVAS global, earned-first agency that puts cultural clout, creative magic and strategic insight at the heart of everything we do.
We help brands become part of consumer conversation by thinking big, different and bold, with attention-grabbing creative driven by strategic cultural insight that is authentic, engaging, entertaining, informative and provocative.
As a global network with over 30 offices worldwide, we pride ourselves on our borderless thinking that transcends market, channel and discipline. From content to social to experiential to influence to editorial, our work delivers on every level.
The pride we have in our work goes hand in hand with a culture that’s passionate, vibrant and bloody good fun. We believe that people are our most vital asset because they are different. Different to one another and different to the norm. Diverse perspectives fuel our curiosity and fresh thinking. In the era of artificial thinking, it’s our belief that intelligent people power original creativity and solve the most important challenges for our clients.

THE ROLE

We’re looking for an Earned Travel & Luxury Senior Account Manager to join our team and create standout work that will help make our clients famous. Working within our travel & luxury portfolio of brands, you will be working with some of the biggest and well-known brands in the country. This is an opportunity for someone with a passion for all things culture and travel to join our team to look after some of the biggest brands in the country, and the world across including major travel brands, exciting destinations, well known lifestyle and consumer brands and famous beverage clients!
The Senior Account Manager works closely with Account Directors, Senior Account Directors and the Client Services Director to deliver the best quality work across client program development, implementation and reporting, meeting and exceeding campaign KPIs, and makes a positive contribution to identifying and securing new business for the agency.
For this role, you will need to demonstrate that you have your finger on the pulse and are up to date on all the latest trends in culture, travel and luxury. You will understand what makes a story great and have amazing media contacts, proven through your experience working within an agency context.
We need a self-starter, someone who is a can-do operator, can spot a good, earned story, and who has close media contacts.
You’ll also work across HAVAS Red’s alcohol portfolio, supporting on some of the coolest projects this year – from major sporting events to major music events and festivals.
In addition, you will have the skills to demonstrate autonomy, judgement, adaptability and responsibility to manage client activities and junior members of the team who help implement them.
This position reports to a Senior Account Director with whom the person will work with daily and requires accountability for personal and team outputs and outcomes.
We encourage people from diverse backgrounds, identities, beliefs, age and abilities, including Aboriginal and Torres Strait Islander people, to apply for this or any role with us.
We look forward to meeting you.

KEY RESPONSIBILITIES

Be the wow factor for clients

• Research and monitor clients’ business and industries to stay up to date on trends, developments and breaking issues, and in concert with senior managers, counsel client accordingly
• Own and drive strong relationships with across multiple levels within the client base, ensuring regular visibility with key contacts
• Know each clients’ objectives, perspectives, issues and requirements
• Prepare basic communications and earned strategies and programs for clients and make a solid contribution to more complex ones
• Effectively present strategies and programs to clients
• Working with senior managers, prepare and regularly review and update detailed project/program plans including working timetables of activity to ensure successful implementation and achievement of KPIs
• Continually review programs to ensure all deliverables are met and suggest new initiatives to reach goals as required
• Achieve high levels of client satisfaction, driving and motivating team members to provide superior service whilst maintaining agency profitability
• Autonomously manage small-to-medium sized accounts in consultation with senior manager/s

Bring your Black Book of media and influencer contacts

• Ensure accurate, relevant media distribution lists are developed and kept up to date
• Develop and cultivate a wide range of relationships across mainstream and specialist media relevant to client base
• Cultivate strong relationships with social influencers relevant to client base
• Bring your creativity, developing unique, relevant and newsworthy story angles
• Develop high quality key messages, media releases, Q&As, prepared remarks, standby statements and other materials, including research, writing, editing, collating and distributing through relevant news and social media channels
• Ensure media are proactively followed up to achieve agreed KPIs, cultivating a positive client presence
• Work with targeted media and influencers on story/content development
• Respond to and follow up media enquiries in a timely, efficient and professional manner
• Write highly newsworthy communications materials
• Organise, implement and oversee media and influencer events including conferences, briefings, tours and activations

Be an event manager extraordinaire

• Plan and implement events including research, venue, catering, talent selection and management, theming and decoration, speaker briefs and speech writing
• Manage guest lists, invitations and RSVPs
• Provide quality control, issues management and hands on support at the event, and professionally interact with clients, stakeholders and guests

Be a culture driver

• Be a driving force for culture within the agency; share your knowledge of culture (youth culture, subculture, internet culture), trends and audiences to fuel culturally meaningful ideas and insights
• Be a force for positive and approachable creativity, contribute creatively to projects, new business and campaign development
• Bring ideas to the table that will push the creative team, the wider agency and our clients into tomorrow
• Challenges rigid ways of working to ensure smarter and more effective working

Be a dynamo part of the Consumer and Brand and wider HAVAS Red team

• Participate as an active and interested team member, providing support to colleagues and taking every opportunity presented to learn and develop
• Participate in brainstorms to generate media strategies and story ideas
• Bring your unique self to work and activity add to the team’s culture