Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit: www.didiglobal.com/news

LI-Hybrid

Team Overview:
As a part of the Eater Engagement team, you will be responsible for analyzing data, providing insights and collaborating in building strategies that help us retain eaters, increase their order frequency and recall churned eaters, while ensuring that we comply with budget restrictions.

Role Responsibilities:

• Carrying out analyses to identify the best initiatives to increase user retention and frequency while monitoring efficacy and efficiency of the initiatives.
• Coordinating with cross-functional stakeholders to determine the best promotional activities & campaigns for eaters and executing them.
• Tracking and updatement of Eater Engagement metrics, detecting opportunities for improvement and coordinating with the Strategy & Planning team on monthly budget allocation and achievement of targets.
• Identifying changes in budget allocation through thorough data analyses that allows us to enhance efficiency, leveraging on tools such as A/B testing and elasticity studies.
• Forecasting expected impact of the different strategies in terms of cost and eater reach.

Role Qualifications:

• Bachelor’s degree in Engineering, Economics, Finance, Business Administration, Computer Science, Mathematics, or any related bachelor’s degree.
• 2-4 years of experience in management consulting, investment banking (finance), Consumer Goods or Strategy & Operations in Startups, with a passion to drive changes.
• Expert working knowledge of Excel is a must. Programming languages (Python, SQL, and R) are highly appreciated.
• Excellent time-management and organizational habits.
• Analytical and data-driven, with the ability to work independently and tackle problems from different angles.
• Full proficiency in English & Spanish.

EEO Statement:

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone’s best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Role Responsibilities:

• Carrying out analyses to identify the best initiatives to increase user retention and frequency while monitoring efficacy and efficiency of the initiatives.
• Coordinating with cross-functional stakeholders to determine the best promotional activities & campaigns for eaters and executing them.
• Tracking and updatement of Eater Engagement metrics, detecting opportunities for improvement and coordinating with the Strategy & Planning team on monthly budget allocation and achievement of targets.
• Identifying changes in budget allocation through thorough data analyses that allows us to enhance efficiency, leveraging on tools such as A/B testing and elasticity studies.
• Forecasting expected impact of the different strategies in terms of cost and eater reach

Role Qualifications:

• Bachelor’s degree in Engineering, Economics, Finance, Business Administration, Computer Science, Mathematics, or any related bachelor’s degree.
• 2-4 years of experience in management consulting, investment banking (finance), Consumer Goods or Strategy & Operations in Startups, with a passion to drive changes.
• Expert working knowledge of Excel is a must. Programming languages (Python, SQL, and R) are highly appreciated.
• Excellent time-management and organizational habits.
• Analytical and data-driven, with the ability to work independently and tackle problems from different angles.
• Full proficiency in English & Spanish