EC 360 Home Health Administration Associate

at  McKesson

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

POSITION DESCRIPTION:

Responsible for ongoing customer support in the Home Health Administration (HHA) segment. Key responsibilities include the establishment of HHA program parameters including item formulary, creation of order rules, trunk bin order establishment, and insurance set up in accordance with customer requirements and McKesson program offering. Additional responsibilities include ordering and maintaining trunk stock, daily task tracking, and responsiveness to customer requests.

MINIMUM REQUIREMENTS:

• 0 to 2 years of relevant experience

CRITICAL SKILLS:

• Strong intermediate to advanced proficiency with Microsoft Access and Excel
• Strong ability to manage competing priorities with varying deadlines
• Proven successful in providing efficient and accurate deliverables within service level agreements
• Outstanding written and verbal communication with the customer and cross functional internal teams
• Proven successful in seeking solutions at the root level of problems

ADDITIONAL KNOWLEDGE & SKILLS:

• Prior healthcare experience strongly preferred
• JDE experience
• Analytical skills (VLOOKUP, CONCATENATE)
• Task Management experience preferred
• Organizational planning skills
• Experience working in a high energy / fast paced sales support environment

EDUCATION:

• HS Diploma or equivalent
• 4-year degree preferred

PHYSICAL REQUIREMENTS:

General Office Demands

• Daily support for Home Health Administration customers
• Coordination with internal work streams to meet customer support requirements
• On-going support of HHA program guidelines in accordance with customer needs
• Actively participate in departmental assigned projects