eCommerce Administrator and CRM Support

at  Turf Care Products Cana

ABOUT US

Join Turf Care and discover an engaging work culture, with an award-winning organization where you can learn and grow to your full potential.
Turf Care’s foundation and success has been built on strong relationships and the talent, knowledge, and quality of our team. We are committed to the support and growth of our employees and fostering a culture that offers challenging, stimulating and rewarding opportunities.
For almost fifty years, Turf Care Products Canada, a privately owned Company, has been the leading distributor of best-in-class equipment, irrigation products and service to golf courses, municipalities, and landscapers. Turf Care is proud to have been named one of Canada’s Best Managed Companies for four consecutive years, becoming a Gold Standard Winner. For more information on who we are and what we do please visit our website: www.turfcare.ca
About the Opportunity
Turf Care Products Canada, conveniently located in Newmarket, Ontario near the intersection of 404 and Davis Drive, is currently seeking an eCommerce Administrator and CRM Support Specialist. Under the direction of the ERP Manager and Marketing & Communications Director, the primary responsibilities of this role include the support and optimization of our online store as well as the support of a new CRM (Customer Relationship Management) System.

SKILLS

• Excellent organizational and problem-solving skills with high attention to detail
• Self-starter with the ability to work both independently and within a team
• Strong written and verbal communication skills with the ability to communicate professionally and effectively with both customers and other team members within the organization
• Technically adept with the capacity to grasp and learn new technologies quickly and independently
• Proactive – takes initiative and anticipates challenges and opportunities
• Easily adaptable to changing priorities and schedules
• Enthusiasm around implementing technical solutions that make Turf Care employees more efficient

QUALIFICATIONS

• Minimum 2 years of experience working in a similar Ecommerce or CRM support role
• Fluent in English, both written and verbal (French speaking considered an asset but not a requirement)
• Proficient in Excel and managing large data sets
• Adept with MS word, outlook, etc.
• Previous experience working with an Ecommerce system and Web Content Management System (CMS) required
• Experience with an ERP system considered an asset
• Some previous experience working with a CRM (Salesforce or other) would be beneficial