eCommerce Key Account Manager - Amazon

at  henkel

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?

YOUR SKILLS

• Demonstrate success in Key Account Management, ideally within a Consumer Goods market.
• Working knowledge of Amazon and Pure Player customers is essential.
• Degree Educated, or equivalent preferred.
• A strategic thinker with strengths in analysis, planning and forecasting.
• Proven track record in negotiations with national accounts.
• Fully experienced in all aspects of P&L management.
• Strong analytical ability & confidence with numbers, able to draw conclusions & insight from data.
• Excellent communication (oral and written) and presentation skills.
• Proactive, solutions-focused, self-starter.
• Positive attitude towards personal growth and career development.
  At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

• Drive profitable sales growth to outperform the market & competitors across given account base.
• Improve Henkel brand visibility & shopper experience through optimising content & SEO in close collaboration with brand marketing partner agencies.
• Proactively manage product portfolio to increase penetration & conversion.
• Strengthen customer relationships, & extract maximum value & ROI from Amazon services including AVS & AMS.
• Develop customer specific account plans & execute co-ordinated activities & promotional plans.
• Manage customer related budgets within guidelines.
• Become an expert & advise on e-commerce media, merchandising & assortment strategy.
• Monitor & report on Henkel & customer KPI’s, provide improvement recommendations.
• Turn sales plan into accurate forecast in collaboration with Business Planning.
• Work cross-functionally with Category Marketing, Business Controlling & Supply Chain to deliver key projects and improvement plans.
• Active participation in sales team meetings & ad-hoc projects.
• Sets up business models with pure players including annual contract / terms negotiation.
• Implements global e-Commerce strategy in pure players comprising product/assortment, price, promotion and media taking into consideration local specifics.
• Follows up day to day operations to ensure smooth fullfillment, product readiness and best in class consumer experience.
• Builds promotional plans to boost sales given the learnings that can be extracted from e-com data sources.
• Follows up and adjusts advertising in order to maximise ROAS.
• Monitor key performance metrics.