eCommerce Manager DE; AT; CH; PL (m/w/d)

at  Le Creuset GmbH

Our international, future-orientated brand with French origins looks back on a 100-year tradition. Our aim is to share our passion for cooking and our expertise with all cookery lovers and connoisseurs and to inspire them at all times. Through our values of PASSION, INTEGRITY, INNOVATION & EXCELLENCE and TEAMWORK, as well as our diversity from 22 countries and cultures in the European region, we make Le Creuset a great place to work.
Since 1925, the traditional French brand Le Creuset has stood for design, quality and innovation. As a premium brand in the cookware and household goods sector, we operate worldwide with more than 4000 employees in over 50 of our own branches. Le Creuset is at home in the best kitchens in the world and is today the epitome of pleasure-orientated cooking.
We are seeking a dynamic and results-driven eCommerce Manager (m/w/d) to oversee the direct-to-consumer (D2C) eCommerce channels for Germany, Austria, Switzerland (DACH), and Poland. You will be responsible for driving the commercial performance across these markets, supported by an eCommerce Associate. The role requires close collaboration with local marketing, retail, and sales teams to ensure channel meeting the budget though out channel differentiated strategies. This role reports to the EU & UK eCommerce D2C Director with a dotted line into the local commercial leads. The position is based in Germany and requires flexibility for travel across Europe.

• Define and manage annual sales budgets for each market
• Collaborate with local teams (Marketing, Retail, and Sales) to create a robust annual plan to meet sales targets and ensure channel differentiation
• Assess and quantify the commercial impact of the activities within the annual plan
• Work on product forecasts with Marketing team for future activities
• Ensure the availability of stock to support key commercial activities
• Provide regular sales performance executive reports to senior stakeholders analyzing:
• Highs: Identifying opportunities for growth and working with Marketing to maximize impact
• Lows: Investigating root causes and presenting actionable solutions to address issues
• Enhance consumer journeys, both on-site and to the site, working with difital marketing teams Establish yourself as a Subject Matter Expert in eCommerce within the local team, leveraging your experience, knowledge, and leadership to drive strategic initiatives, influence decisions, and focus on consumer needs and market trends
• Maintain a balance between driving top-line sales and managing bottom-line P&L. Stay up-to-date with industry trends and influence other departments to incorporate initiatives into their strategies
• Build strong relationships with internal stakeholders (Marketing, Sales, Retail, Consumer Service, Supply Chain) and regional eCommerce peers
• Manage on-site content and ensure it aligns with commercial goal