Ecommerce Operations Manager (Supply Chain) for US Based Retail Company

at  Paired

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Our client, a US-based retail company, is seeking for Director of Operations. The Director of Operations or Integrator is the main driver for operational effectiveness and efficiency within the organization. They are responsible for aligning the company’s vision and goals with the actual strategies and tactics the company employs. They act as a buffer between the co-founders and the rest of the team when it comes to tactical decision-making.
The Integrator is able to look at the company’s goals and align them with strategic planning, KPIs, and tactical assignments. They are responsible for building out the operational team and maintaining accountability to achieve the target KPIs and goals set forth by the company.
On a day-to-day basis, the Integrator is the ultimate problem solver for any roadblocks that may arise for the wider team. If an issue is unable to be solved at any management layer, then the Integrator will take decisive action to ensure the team is able to continue operating at its highest ability. In order to do this, the Integrator must have intimate knowledge of the company’s goals, operational capabilities, and a clear understanding of how each team works together to create company success.

REQUIREMENTS:

• Proven experience as a Director of Operations or in a similar senior leadership role, preferably in the retail or ecommerce industry.
• In-depth knowledge of ecommerce operations, logistics, supply chain management, and order fulfillment.
• Extensive experience in managing and optimizing ecommerce operations.
• Ability to prioritize initiatives within a commercial lens to achieve the best outcome for the targets.
• Systems-oriented. Can zoom out and dissect a department into processes that can be repeated at scale.
• Can focus on the big picture and build a department to achieve it.
• Strong experience in Amazon FBA and/or e-commerce.
• Solid understanding of financial metrics and necessary levers to pull to achieve goals.
• Solid understanding of supply chain processes. Strong digital marketing experience.
• Management experience working with a remote team across various time zones.
• Ability to motivate, manage, and inspire our workforce.
• Strong project management experience.
• Proficient in Google Sheets and Excel.
• Works well with others in a team environment while also able to work independently.
• Ability to handle multiple projects and thrive in a very dynamic environment.
• Strategic mindset, integrity, and drive.
• Experience working and communicating with executive leadership and external partners.
• Approaches life with the attitude that there are no problems, only solutions.
• Excellent proficiency in English (both spoken and written).
• Ability to plan and execute strategies independently that align with the organization’s goals and objectives. Proficiency in Asana, Slack, Excel, Google, Office, Loom.

Please refer the Job description for details