eCommerce Product Manager, Digital Experience & Delivery

at  Tempur Sealy

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

WHAT YOU’LL NEED (QUALIFICATIONS):

• Bachelor’s degree in business, Marketing, or related field or equivalent work experience
• Minimum of 1-5 years of relevant work experience including retail merchandising, eCommerce or CPG brand management; ideally experience in a lean-team, fast growth, entrepreneurial environment.
  Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

• Serve as subject matter expert for all TSI properties, experiences, and feature/functionality.
• Participate in ideation and discovery sessions with internal and external partners.
• Help lead internal and external prioritization meetings and document their outcomes, ensuring the internal team works toward greater efficiency and use of resources over time.
• Report out to the broader team about dev resource allocation, project status, resource management and more.
• Identifies areas of opportunity to improve/enhance TSI digital experiences to drive greater customer satisfaction and sales throughout.
• Develop tactics that enhance customer experience leveraging customer feedback, online trends, benchmarking, click/usage data and tech advancements.
• Conduct Acceptance Testing (UAT)
• Define and refine web strategy across all focus areas, looking for continuous improvement of the client experience, by challenging the utility, the usability, and the interpretability of the present content and functionalities.
• Continuously drives new opportunities that enrich digital connectedness to consumers and retailers for assigned digital products/properties.
• Works with user experience and technology partners/teams to envision products that are usable and can be socialized and concept-tested with audience members.
• Develops and socializes product vision, strategy, roadmap and key initiatives with stakeholders and teams.
• Partner with internal marketing partners (product, business, asset management, retail) to create interest and drive traffic to digital touch points.
• Partner with internal stakeholders to plan for and develop the presentation/presence of digital experiences.
• Perform competitive site benchmarking on digital content, breadth, organization and presentation.
• Perform other duties as assigned.
  Requirements: