eCommerce Rollout Specialist (Tauranga) - 24 month fixed term

at  Foodstuffs North Island

ABOUT FOODIES

You know New World, PAK’nSAVE and Four Square right? That’s us! We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style – we are humble about it (apart from right now maybe)!
eCommerce is one of the highest strategic priorities for Foodies and our ambition is to create a multi-channel network, leveraging the strengths of our members to refocus our digital front and customer experience.

EXPERIENCE AWESOME. ACHIEVE AWESOME. BE AWESOMELY YOU.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome applications from you all regardless of who you are or what you do. We welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau, but most importantly we celebrate our people - our taonga, every day for being uniquely them

Based in Tauranga, you’ll be responsible for managing the implementation and rollout of eCommerce initiatives, ensuring successful integration of new eCommerce platforms and drive continuous improvement. Collaborating with various cross-functional teams, you’ll provide training and coaching to store teams to drive the continuous improvement of our fulfilment process, focusing on best practice using Order Management, picking systems, ranging and compliance.

Key tasks include:

• Leading the implementation and rollout of eCommerce platforms and technologies, ensuring seamless integration with existing systems and processes.
• Identifying business opportunities, developing partnerships, and implementing strategies to maximize online sales and customer engagement.
• Regularly visit store sites to ensure best practice is being implemented, identify all operational and customer experience opportunities for improvement, as well as growing the capability of the eCommerce store teams.
• Manage project schedules and resources to ensure timely delivery of ecommerce initiatives.
• Establish and train roll outs of any process changes/business direction or improvement of eCommerce and support/provide feedback on any proof of concepts or pilots.
• Conduct thorough testing of ecommerce platforms to identify and resolve any technical issues or performance bottlenecks.