Ecommerce Store Associate

at  John Birch Society

Description:
As an ecommerce associate, you will need to possess strong interpersonal and communication skills along with impeccable attention to detail. You will also need to be proficient in data manipulation, analysis, and basic modeling techniques.
If you have had some exposure to initiating, maintaining, and growing customer relationships, you will be considered a great option to hire. Since this work is deadline-oriented, you will have to make sure that your meticulousness is shown at every stage of the project assigned to you.

Responsibilities

• Handle vendor and product management duties by coordinating new product setups and maintaining existing ones.
• Manage existing vendor relationships and help establish new, workable ones as well.
• Oversee on-site customer shopping experiences through product organization and site management activities.
• Provide support to category development and maintenance efforts by researching competitive landscapes and making pricing and promotions recommendations.
• Create and maintain excellent communication with Social Media Department, Customer Service, and shipping departments.
• Manage monthly marketing calendars to support site merchandising plans.
• Communicate promotional details for online campaigns and enforce web development and creative deadlines.
• Monitor, track, and report on all email and marketing campaigns in a bid to keep the management abreast of activities.
• Develop detailed project plans for each assigned project including path analysis and contingencies.
• Create milestone plans for each individual project and ensure that the management is provided with status updates at each level.
• Ensure that project roadblocks are efficiently cleared by prioritizing project issues and risks and escalating problems (when necessary) to project managers.
• Assist in the forecasting of prices, sales, margins, and inventory by basing research on applicable marketing trends.
• Complete other tasks as assigned by your supervisor.

Requirements:

• Relevant experience.
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships
• Effective presentation and negotiation skills
• High degree of professionalism
• Good time-management skills with a problem-solving attitude
• Proven experience with WordPress and WordPress ecommerce platforms such as WooCommerce.

• Handle vendor and product management duties by coordinating new product setups and maintaining existing ones.
• Manage existing vendor relationships and help establish new, workable ones as well.
• Oversee on-site customer shopping experiences through product organization and site management activities.
• Provide support to category development and maintenance efforts by researching competitive landscapes and making pricing and promotions recommendations.
• Create and maintain excellent communication with Social Media Department, Customer Service, and shipping departments.
• Manage monthly marketing calendars to support site merchandising plans.
• Communicate promotional details for online campaigns and enforce web development and creative deadlines.
• Monitor, track, and report on all email and marketing campaigns in a bid to keep the management abreast of activities.
• Develop detailed project plans for each assigned project including path analysis and contingencies.
• Create milestone plans for each individual project and ensure that the management is provided with status updates at each level.
• Ensure that project roadblocks are efficiently cleared by prioritizing project issues and risks and escalating problems (when necessary) to project managers.
• Assist in the forecasting of prices, sales, margins, and inventory by basing research on applicable marketing trends.
• Complete other tasks as assigned by your supervisor