Ecommerce UX and Merchandising Manager

at  XMA

REQUIREMENTS: ONLINE UX AND MERCHANDISING MANAGER

We are looking for someone with experience in planning, executing, measuring and optimizing ecommerce site merchandising, with an ability to create optimal customer experiences to drive revenue.

Other skills expected include:

• Ability to work across a variety of tasks under pressure. Knows how to manage time, prioritise and meet deadlines in a fast-paced atmosphere
• Strong project management of complex projects with attention to detail and ability to execute with precision
• Commercial experience with a track record of delivering sales growth
• Experience working with web analytics, ability to analyse data, draw insights, and make data-driven decisions that turn it into actionable outcomes
• Passionate about the customer experience, with a strong interest in understanding and impacting customer behaviour

KEYWORDS: Online Content Manager, Online Merchandising Manager, Online Marketing Manager, E-commerce Merchandising Manager
We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law”
We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.
If you have any such requirements, please do not hesitate to contact us on our email which is training@xma.co.uk We will be happy to action your requests.

• Driving standards to achieve a best-in-class onsite strategy and deliver across the entire customer journey, putting our customers first
• Planning and execution of online campaigns, promotions and value proposition led merchandising strategies, with the goal of optimising the customer experience to increase sales, improve conversion rates, and decrease bounce rates
• Creation, curation, and optimisation of customer journeys to maximize learning and buying for our customers
• Implementing online merchandising tactics such as cross-selling, upselling, and product bundling to increase average order value and maximize revenue
• Strong project management over a variety of tasks with varying deadlines and priorities. Includes sharing the plans to relevant stakeholders. Knows how to manage time and get things done in a fast-paced environment
• Developing insight-driven narratives with sound recommendations and solid action plans
• Assessing, proposing and implementing innovative ideas for growth
• Key user of google analytics for reporting and analysing web data and develop outcomes that optimise conversion rates
• Knows how to develop statistically significant test and learn initiatives to gain insights and make improvements on sit