ED Secretary - Emergency Department (Days)

at  Tanner Health System

The Unit Secretary provides clerical services and under the direction and supervision of the R.N. charge nurse. Acts as a unit receptionist, responsible for clerical and secretarial functions, and transcribing orders. Works as an interdepartmental liaison and serves as a public relations representative. Performs other duties as directed.

EDUCATION

High School Diploma or GED

EXPERIENCE

No prior work experience required

QUALIFICATIONS

• Proficient in written and verbal communication skills for documentation and patient, family, and staff interactions to convey clear concise instructions and to accept information to understand and make decisions.
  Requirements:

EDUCATION

High School Diploma or GED

EXPERIENCE

No prior work experience required

QUALIFICATIONS

• Proficient in written and verbal communication skills for documentation and patient, family and staff interactions to convey clear concise instructions and to accept information in order to understand and make decisions.

• COMMUNICATION / TEAM WORK / CONDUCT: position requires frequent contact with others both within and external to the facility, The employee must: Demonstrate the ability to communicate and work effectively with others to promote safe, efficient care Exhibit the Tanner Standards of Behavior, Maintain confidentiality in compliance with the standards and policy for Private Medical Record, Communicate with patients, visitors and families in a manner which promotes patient satisfaction.
• COORDINATION OF DEPARTMENTAL WORK FLOW: is responsible for coordination of basic departmental work flow: as the focal point for coordination of communication, management of the record both electronic and paper, as a resource for interdepartmental services and communication and the management of basic departmental data (transport logs / client account tracking / patient satisfaction initiatives) , knowledgeable as it relates to down time processes, management of stock and clerical supplies. Effectively understands and operates equipment appropriate to the department clerical needs.
• DOCUMENTATION AND MANAGMENT OF THE MEDICAL RECORD Responsible for documentation of vital signs and weights as requested in compliance with policy and standards Knowledgeable in the review of data within the electronic record Knowledgeable in the entry and review of orders utilizing the Provider Order Management system
• PARTICIPATION IN THE GENERAL UNIT OPERATION: Responsibly manages resources in a conscientious manner. Participates in the cleaning and storage of equipment in compliance with Infection Prevention standards. Participates in process improvement initiatives for the department and facility as directed.
• STANDARDS / POLICY & PROCEDURE: Responsible for knowledge of policies & procedures and Standards related to HIPPA, Code of Ethics, Use of POM, Meditech usage, departmental standards and performance initiatives etc.)