Education Administrator

at  The Christie NHS FT

DUTIES AND RESPONSIBILITIES Administration & Coordination To be the first point of contact (telephone, direct and written) within the team. Responding to enquiries from learners, trainees, colleagues and external organisations, in a professional, timely and customer-focused manner Provide support for the day-to-day administration to include preparation of ID badges and IT accounts, allocations, room bookings and training sessions Support the Senior Education Co-ordinator, Education Coordinators and PG/UG Education Manager in contacting speakers to confirm agenda times as instructed. Collate speaker presentations, arrange inductions for students and the input of placement information onto Medlea, the university portal for students. Support the Education Coordinator in arranging inductions for trainees and in the input and tracking of trainee and induction information.
Input and track the recording of all educational contributions. Preparation of facilitator and delegate materials. Secure and book suitable facilities for meetings and training sessions Collate and input evaluation data for training Provide practical support for training and induction sessions Identify process improvements and plan for implementation ensuring a structured plan Maintain contact lists for internal and external stakeholders To file emails and documents on the shared collaborative drive and maintain efficient file structures adhering to records management policies To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday ensure we meet our duty to uphold and promote equality. To contribute to the culture of continuous improvement by working within procedures and to put forward suggestions for improvement via your manager as and when required.
Provide administrative support across medical, non-medical and preceptorships areas of work. Develop and Maintain Accurate Records Input various data into electronic systems, eLearning systems and maintain accurate records Responsible for requesting and recording learner activity across all UG professions and preceptorship Communication Provide front of house support for learner inductions Escalate issues or concerns as appropriate Attend and contribute to team meetings Frequent phone, face to face and email communication is required to liaise with various stakeholders Contribute to, and maintain, a positive working team environment Be a representative for Christie Education maintaining high quality administrative standards and customer service Involve keys stakeholders in process improvement decisions and ensure meetings are held with an agenda and are minuted and/or actions noted. Marketing and Social Media Editing of information materials using set templates Monitor and update social media Monitor of the relevant School of Oncology webpages and app to ensure all information is current and correct Finance Be an authorised signatory for supplies Collect and record cash deposits for lockers from students and Trainees General Undertake general office duties including photocopying, faxing, and filing. Communicate with colleagues in a clear concise manner Meet and greet learners and speakers at relevant education and training events Take telephone queries relating to any team events or programmes and inform appropriate personnel as required Take a proactive attitude to your personal development and attend relevant mandatory training updates Work flexibly around the needs of the service, to include early mornings, evenings and weekends on an ad hoc basis To include other identified administrative duties commensurate with level of post

Please refer the Job description for details