Education, Learning and Development Service Administrator, Band 3

at  Gloucestershire Hospitals NHS Foundation Trust

Deliver a high standard of Customer Service dealing with enquiries in a professional manner, referring them to the appropriate person as and when necessary. Provide administrative support as required by department staff, working to a consistently high standard, to ensure the continued efficiency of the department. Ability to work with both Microsoft access and excel as directed. Responsible for managing email correspondence Pulling reports and supporting the upload of data to regional and national systems related to student placement hours, ensuring that data is accurate.
Pulling reports from university systems, to ensure local recording of student placement allocations and dates, to support the review of student capacity. Updating and maintaining local databases for student IT access and passing information of log in details to placement managers, in line with data protection and information governance. Recording of training registers and pulling reports from Employee Staff Records. Maintaining records related to student capacity management for Gloucestershire Hospitals Trust across a variety of professions and training pathways.
Provide administrative support across ELD services, supporting colleagues and providing a high-quality interface between the department and its service users. Key relationships: - Head of Corporate Learning and Development - Administrators within the Education Learning and Development service - Education Leads for student placements across the organisatio - Training Systems Team - Education Project Leads (i.e. Safe Learning Environment Charter Partner, Lead for Education Governance) - Workforce and Education Leads for each Profession - Digital Education Team - Education, Learning & Development staff - Education Centre staff & visitors - Range of both clinical and non-clinical staff from all over the Trust and externa

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