Education Specialist

at  Marina Bay Sands

JOB REQUIREMENTS

Education & Certification

• Minimum certificate or Diploma in Tourism/Hospitality/Arts Management/Art Education preferred or equivalent.

Experience

• Minimum 1 year of working experience in hospitality and tourism, education or arts and culture industry.

Other Prerequisites

• Keen to work in the museum, arts and culture industry, with a passion for learning and communicating the arts and sciences.
• Motivated and high energy, able to appreciate a dynamic, fast-paced environment.
• Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations.
• Enjoy working with children and people of all ages.
• Well-groomed and professional disposition.
• Excellent guest relations and communication skills.
• Experience of presenting information to individuals or groups in a public/educational context.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Advertised: 12 Aug 2024 Singapore Standard Time

• Support the museum with daily operations including welcoming school and corporate groups and public visitors.
• Perform shift responsibilities, including weekends and public holidays and is accountable to the line manager for the smooth running of the day-to-day shift operations.
• Assist to brainstorm, develop, conceptualise, implement and execute exhibition-based educational materials such as relatable content, signature workshops, masterclasses and online tours and workshops for both public and school groups.
• Support regular education and community initiatives such as engagement with special needs community, regular educators’ engagement, volunteer events and wellness events etc
• Work closely with the Programmes Team on delivering educational offers such as tours, workshops, online programmes and events to schools and the general public.
• Engage with the Museum’s visitors in a positive and professional manner, inspire and inform visitors of exhibitions and galleries within the Museum.
• Provide excellent customer service to school groups and public visitors at all times.
• Project a professional impression of the Museum at all times both verbally and in appearance.
• Be fully knowledgeable on all Standard Operating Procedures & all exhibitions relevant to the Museum.
• Liaise with line manager on daily and weekly roster patterns. (Weekends & Public Holidays will be included)
• Gathering, compiling, analysing feedback on educational offers and making necessary adaptations to constantly improve the museum’s offers.
• Assist our Group Booking department in any related sales enquiries and recces for school and corporate groups if required
• Take stock of all inventory needed to run and execute our educational programmes.
• Take on any other duties within the Museum, as the business requires.