Education Support Advisor (Degree Apprenticeships)

at  University of Exeter

EDUCATION AND ACADEMIC SERVICES

This full-time role is available from 06/01/2025 - 05/01/2026 on a fixed-term basis.
This role offers the opportunity for hybrid working – some time on campus and some from home.
The Education and Academic Service (EAS) directorate provides all the key administration and education support activities that underpin the student experience from Fresher’s week to Graduation. This role is within the Education Support Team which provides the core and critical operational support for teaching administration and support for delivery of taught undergraduate and postgraduate programmes.

THE UNIVERSITY OF EXETER

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

ABOUT THE ROLE

This role offers an exciting opportunity for a highly motivated individual with the ability to work under their own initiative and with a keen interest in providing excellent customer service to both young school leavers and senior employer partners. The role will have primary responsibility for the operational delivery of the recruitment process in support of a major degree apprenticeship employer partner.
Additionally, the post will specifically support tasks for our Degree Apprenticeship programmes and will be embedded within the Degree Apprenticeships Support Team. However, flexibility is expected of Education Support Administrators across the service and role-holders are asked to assist across different programme types if required.