Educational Content Creator

at  Helcim

ABOUT HELCIM

Helcim was founded with a mission at heart: to be the world’s most loved payment system. We believe that by offering small businesses in North America a decidedly human payment solution where it is easier to sign up and use while being transparent and affordable, we can empower them to grow and prosper. Simply put, helping small businesses thrive is at the very core of our business model, and we think that’s a great way to do business.
From the very start, we knew that we wanted to be different from every other credit card processor out there. We want the merchants we serve to feel supported and see us as a trusted partner rather than simply just another “cost of doing business.” We are relentless in our pursuit to provide a radically transparent and honest payments solution that flat out saves business owners money, all while treating them like human beings.

THE POSITION

We are seeking an Educational Content Creator who will be responsible for developing clear, engaging, and highly effective customer support documentation and videos. You will help shape the way customers interact with our product by creating intuitive resources that educate and guide them through various features and functionalities. This role combines technical writing, content creation, and multimedia production to deliver exceptional user education.

Please refer the Job description for details