Educational Teacher Team Leader - Twinkl Canada (Fully Qualified Teachers)

at  Twinkl

EDUCATIONAL TEACHER TEAM LEADER - TWINKL CANADA (FULLY QUALIFIED TEACHERS)

Location: Canada, 100% remote work-from-home position (You must permanently live and have the right to work in Canada to apply for this position)
Pay Rate: $22.50 CAD per hour (Paid monthly via PayPal)
Contract: 12 Months International Contract (Highly likely to be extended)
Hours: 37.5 hours per week
Line Manager: Natalie Alves
Recruiter: Sarah Jane Dalzell
First things first! What is Twinkl? What is Twinkl’s mission?
Twinkl is here to “help those who teach.” It’s what brings us to work every day. We’re proud to create educational resources that can be used at each step of a child’s learning journey.
Our award-winning resource collection - created by teachers for teachers - provides unlimited supplementary digital and printable teaching resources at an unbeatable value.
We have over a million resources, and new content is added every day. Don’t see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach.
We support educators and children to get the best resources, tools and training to improve the education in the land we call Canada and around the globe.
You dream it, we create it for you!
The Role:
You’ll be joining a team of experienced Teacher Team Leaders, working flexibly to provide line management support for Twinkl’s thriving Canada market. This leadership team works hard to develop supportive relationships with team members in order to get the best out of them. The Canada team operates in an established Twinkl market but will be seeing rapid expansion in the teacher team over the coming months.
For this role, the majority of your time will be spent between three main activities: communication; performance management; and engagement of the Canada team. Initially, the successful candidate will be needed to take on line management of current team members, and possibly in the future, assist the Country Manager in recruiting and onboarding new teaching team members.
As an experienced Teacher, you will be looking for your next challenge. Leading the Canadian Teaching team. You will guide the team and support them to meet production KPIs and coach and empower your team to be the best they can be. You will keep up to date on brand guidelines, business updates and be highly skilled in engagement and communication, disseminating and delegating where necessary.
Your weekly activity could include the following;

Communication:

• Keeping to diary engagements wherever possible and being flexible with availability to team members;
• Being inclusive to all team members, encouraging engagement with online social events at Twinkl;
• Creating a feeling of safety within the team, so that individuals are comfortable coming to you with difficult conversations & are open to healthy levels of challenge;
• Building a relationship with the existing Team Leaders to benefit the whole Canada team;
• Lead and motivate your team. This could include coaching, communicating goals and targets, sharing feedback, leading team meetings, supporting social and wellbeing activities
• Supporting, empowering and motivating your team to achieve their KPIs, production and career goals
• Spend time working on existing and new projects that enhance production with the team

Training:

• On-boarding and training new starters;
• Encouraging, disseminating or innovating with further training for existing team members.

Wellbeing:

• Maintaining high levels of wellbeing support for Canada teacher team members;
• Creatively celebrating productivity and development successes with individuals through the use of quality specific feedback;
• Developing positive relationships in the team and modelling best practice.

Performance:

• Creating and maintaining a culture of problem solving and positivity;
• Tracking and supporting with team member productivity;
• Creating measurable targets with team members;
• Making contract recommendations to HR, based on collected evidence of performance;
• Inspiring, motivating and empowering individuals to go above and beyond;
• Building on pre-existing line management support provided by previous experienced TLs.

The Canadian Market:

• Meeting with existing leaders within the Canada team to support them with meeting the customer’s needs;
• Supporting the Canadian product stand-ups in the engagement of remote workers in scrum, through target setting and communication platforms;
• Meeting with the Country Manager and any Segment Managers to influence sprint planning;
• Creating templates for new resource ideas;
• Supporting the Country Manager in recruitment; reviewing applications, organising tasks, attending interviews.

Our ideal candidate will be going further than line management by working closely with the existing Canadian leadership team, identifying strengths within our existing team. It is an exciting time for the Twinkl Canada market because of the rate of team expansion. The successful candidate will be vital in ensuring that the ambitious plans for the market become a reality.

In this role, you will learn:

• How to use coaching to develop team members’ strengths;
• How to manage performance;
• How to develop as a leader at Twinkl;
• How to enable team members to take a problem-solving approach to their work.
• About the importance of time management and communication when leading a large team

You’ll be working with:

• The Country Manager for Canada (Natalie Alves);
• Content Writers / Editors;
• Graphic Designers and Illustrators;
• SEO Executive, SEO Copywriters and Content Executives;
• Production team members of the wider business.

To succeed in the role, you will:

• Focus on maintaining the best possible levels of wellbeing support and team relationships;
• Show confidence in identifying team member strengths and areas of curriculum expertise;
• Work with your Country Manager to support, manage and report on team member productivity;
• Collect evidence to review the contracts, pay and performance of team members.

We’re are especially interested in anyone who also meets one, or a combination of the following:

• Experience in leading projects within in a school setting;
• Proficiency and independence of all admin type tasks such as 121’s, daily use of an Output Sheet, Time Sheet, etc.
• Knowledge and experience of teaching in Canada.
• Experience in leading a team of adults.

Benefits:
In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.
Here are some of the things that make Twinkl a great place to work:
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A friendly, welcoming, and supportive culture. We believe work should be fun, and we always put people before the process.

• Flexible work-from-home positions.
• Diversity, inclusion, and belonging. Our Employee Network Program includes working groups for LGBTQ+, People of Color, Disabilities (visible and invisible), Women in Tech, and Working Parents.
• Continuous Professional Development (CPD). Our ever-evolving program includes monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats, and mentoring.
• Collaboration across continents! You’ll plug into a global team working to help improve the lives of educators around the world.

Our Recruitment Process:

In this role, you will learn:

• How to use coaching to develop team members’ strengths;
• How to manage performance;
• How to develop as a leader at Twinkl;
• How to enable team members to take a problem-solving approach to their work.
• About the importance of time management and communication when leading a large tea

To succeed in the role, you will:

• Focus on maintaining the best possible levels of wellbeing support and team relationships;
• Show confidence in identifying team member strengths and areas of curriculum expertise;
• Work with your Country Manager to support, manage and report on team member productivity;
• Collect evidence to review the contracts, pay and performance of team members