Educational Travel Account Manager

at  Travelopia

An exciting opportunity for a Educational Travel Account Manager has become available within the Travelbound Sales Team in Brighton. Working with education establishments, you will be responsible for selling and account-ownership the full product range of educational trips to destinations throughout Europe and Worldwide for one of the UK’s leading educational school travel brands!
Travelbound Student Tours is a small specialist company taking care of informative travel for students in Higher and Further Education. Being part of Travelopia, we can support a student’s development in unison with their educational framework and build an outstanding learning experience outside of the lecture room.

WHAT YOU WILL BE DOING:

• Proactively engage with customers via phone, email, and/or video calls.
• Develop, grow, and lead your own sales pipeline by delivering excellent customer service to repeat bookers and new enquiries.
• Handling all aspects of the booking to deliver a detailed, personalized service.
• Converting direct, business and marketing-generated inquiries to sales and initiating follow-up procedures to ensure a successful conversion.
• Accurate use of our HubSpot CRM system prompt. Creating and updating new customers, and opportunities, maintaining hotlists and favorites lists
• Using our in-house reservation and quote presentation systems to prepare quotes for customer inquiries in an accurate and timely fashion.
• Have the ability to negotiate and take care of sales challenges to successfully generate maximum revenue, margin, and volume in line with individual and team targets.
• Generating customer invoices and dispatching them to clients.
• Maintaining good relationships with suppliers.
• Working as part of the Experience Education team to deliver cross-sell opportunities to develop incremental growth across all brands.
• Reporting accurate sales data when requested by the Sales Manager.
• Maintain up-to-date information relating to current campaigns, special offers, operational changes, product updates and competitor products.
• Support new product development projects and market research.
• Implementing new business development activity, capturing market information via social media and websites to identify decision makers for tours.
• Working as part of a team within Travelbound along with other brands within Experience Education on occasion

IF YOU’RE LOOKING FOR YOUR ADVENTURE AND WANT TO PLAY A ROLE IN THE DELIVERY OF OUR TRAVELBOUND EXPERIENCES. APPLY NOW FOR CONSIDERATION.

We believe people are happier and perform best when they can be their true self, and that teams with varied strengths deliver better results.
Together we will cultivate a diverse, equitable, and inclusive environment, where everyone can thrive. We are committed to motivating change through a growing awareness of, and counteracting, unconscious bias; building an inclusive culture, and accepting diversity in all its dimensions.
Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly advise us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.