Election Assistant, Candidate Processes and Engagement

at  City of Edmonton

SKILLS REQUIRED FOR SUCCESS:

• Excellent written and verbal communication skills and the ability to maintain professionalism and neutrality when interacting with the public
• Ability to manage a large volume of phone and in-person inquiries in a calm, professional and helpful manner
• Superior customer service skills and experience working with diverse people
• Ability to maintain accurate records and prepare reports
• Ability to learn quickly and adapt to change
• Excellent organizational, time management and prioritization skills with strong attention to detail.
• Ability to work under pressure and meet tight deadlines in a stressful environment.
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

AS PART OF OUR HIRING PROCESS, SELECTED CANDIDATES MAY BE REQUIRED TO COMPLETE AN ASSESSMENT TO EVALUATE RELEVANT SKILLS AND COMPETENCIES.

Hours of Work: 33.75 hours per week
Salary Range: $23.181 - $28.644 (Hourly)
Talent Acquisition Consultant: MP/MZ
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title: Clerk I
Posting Date: Jan 31, 2025
Closing Date: Feb 10, 2025 11:59:00 PM (MST)
Number of Openings (up to): 2 - Temporary Full-time
Union : CSU 52
Department: Office of the City Clerk
Work Location(s): Elections Office, 16304 - 114 Ave Edmonton T5J 3R

Qualifications:

• Completion of grade twelve (12) including business subjects related to training in computer applications or completion of an appropriate certification program from an approved school/college
• Experience working in an administrative capacity at the City or a large organization or municipality
• Knowledge of general office practices, records keeping, customer service skills and dealing with the publi

• Welcome visitors to the elections office, including candidates, public members, and election workers, and provide assistance as needed
• Respond to inquiries and share information regarding election processes, deadlines, and requirements
• Ensure strict confidentiality and neutrality in all interactions, safeguarding personal and sensitive information
• Maintain and update candidate records related to nominations
• Assist in preparing reports, meeting agendas, and minutes related to candidate nominations and elections
• Support the registration of political parties, slates, and third-party advertisers by facilitating information flow and managing appointment bookings

Qualifications:

• Completion of grade twelve (12) including business subjects related to training in computer applications or completion of an appropriate certification program from an approved school/college
• Experience working in an administrative capacity at the City or a large organization or municipality
• Knowledge of general office practices, records keeping, customer service skills and dealing with the public