Electronic Banking Officer

at  Good Neighbours Microfinance Bank

Electronic Banking Officer
Good Neighbours Microfinance Bank
Product & Project Management
Lagos
Full Time
Banking, Finance & Insurance

NGN 250,000 - 400,000

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Job Summary

We are looking to hire a young energetic employee who will be responsible for managing our company digital platform such as mobile banking apps, online banking and electronic payments platform.

• Minimum Qualification : Degree
• Experience Level : Mid level
• Experience Length : 3 years

Job Description/Requirements

REQUIREMENTS:

• Bachelor’s degree in Banking & Finance, Information Technology or a related field.
• Minimum of 3 years’ experience in E-Business operation in a reputable financial institution.
• Certification in Digital Banking and cybersecurity would be an added advantage.
• Strong network/infrastructure knowledge.
• Attention to detail, customer- centric, team player, and problem solving skills
• Have advanced technical knowledge of electronic products such as ATMs, POS, Cards, Mobile Banking Apps, Web Solutions, Internet banking etc.

RESPONSIBILITIES:

• Perform quality and control reviews on all Electronic Banking Systems and processes.
• Contact vendor support to resolve any online banking or bill payment issues.
• Liaise with the bank reconciliation team to ensure reconciled funds are transferred to the appropriate account.
• Maintain and monitor the settlement account and the balances.
• Assist customers in the online banking enrollment process and setup of pending applications.
• Pass all relevant maintenance fees on channels and products utilized.
• Compliance, awareness, and understanding of the regulatory framework, and requirements related to data protection, AML, electronic payments etc.
• Perform reconciliation for the bank and provide necessary reports to the management.
• Ensure the provision of ongoing training and development to all employees.
• Assist staff and customers with Internet Banking, Bill Pay, and Telebanking questions and problems.
• Develop and maintain business relations with NIBBS, unified payments, Interswitch, and settlement banks.
• Carry out any other task as required from time to time.

We are looking to hire a young energetic employee who will be responsible for managing our company digital platform such as mobile banking apps, online banking and electronic payments platform.

• Minimum Qualification : Degree
• Experience Level : Mid level
• Experience Length : 3 year