Electronic Service Specialist

at  Dana Incorporated

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world’s original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

POSITION SUMMARY

We’re looking for an Electronic Service Specialist in Arco (TN) Location.
Provide technical guidance to Customers and Service Centers to support effective problem resolution and process improvement on electromechanical system and products, in accordance with Corporate policies and procedures.

EDUCATION

• Minimum technical degree in Mechatronic or Electronic disciplines.
• Bachelor’s/College degree in Mechatronic or Electronic Engineering is preferred.

EXPERIENCE

• 3 - 5 years minimum experience with warranty and field technical service support processes in an electromechanical environment.
• 3 - 5 years minimum exposure of industrial manufacturing processes. Automotive business is preferred.
• Foreign languages (English is mandatory). Other languages are a plus.
• Strong technical knowledge and hands-on experience on electromechanical products (electric motors HV/LV; inverters, ECU, PCU, wiring, sensors, etc).
• Software troubleshooting skills are mandatory
• Strong knowledge of failure modes analysis methodologies. 8D discipline. RED X knowledge is a plus.

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• Strong computer skills. High computer’s skills in MSO & internet; Dana systems is an advantage.
• High verbal and written communication skills (Face to face, Phone & e-mail).
• Team orientation.
• Must be self-starter and able to work towards department goals with minimal supervision.
• Must be available to travel overnight if necessary.

“If you are not contacted within 60 days after your application, the search should be considered filled. In compliance with law obligations and GDPR, your application could be considered for further opportunities aligned with you profile”
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity

Please refer the Job description for details