Elliot Health Systems - Patient Service Representative - Rivers Edge - Full Time

at  SolutionHealth

JOB DESCRIPTION:

Located at Elliot Rivers Edge Outpatient Facility.
32 Hours a week mostly days and early evenings.

EDUCATION AND EXPERIENCE

High School Diploma or equivalent required. Previous experience in a health care setting preferred. Ability to obtain BLS Certification within first 90 days and maintain while in position.

Receives incoming telephone calls, directs inquires as appropriate and takes messages.
Receives and processes referrals from physician’s offices and manages referral tracking process.
Performs required insurance verification activity when appropriate.
Obtains insurance information through department processes in order to ensure that proper authorization requirements will be fulfilled.
Schedules appointments for therapy evaluations and visits based on established guidelines.
Completes the registration process, explains applicable policies to patient and assists patients with paperwork.
Collects payments and charges from the patient at time of service.
Maintains therapists’ schedules, optimizing effective scheduling of appointments.