EMEA Head of Asset Servicing Products Solutions - Managing Director

at  State Street Corporation

SKILLS

• Ability to succinctly communicate complex operating models
• Subject matter expertise in traditional Fund Services and Alternatives and how State Street delivers Alternatives solutions
• Subject matter expertise in institutional investor operating models and requirements
• Strong project management and analytical skills
• Partnership skills to break through silos across the organisation
• Excellent presentational skills and ability to use Microsoft tools
• Comfortable being on point with senior leadership with both the client and internal stakeholders
• Proven track record of working with large complex clients and establishing strong partnerships at all levels
• Strong working knowledge of technology, market infrastructures and industry partners that support institutional investors

EXPERIENCE

• Seasoned team leader with experience in solutioning complex operating models for institutional investors
• Worked in Operational, Product, Client Service organisations in prior roles either in custodians or institutional investors
• Consultative experience working with large complex institutional investors
• Strong team player who can thrive in a large complex global organization and partner with teams performing similar functions in different parts of State Street’s product mix.

• Solutioning complex operating models based on detailed understanding of client requirements and goals
• Capture current and target state operating and technology architectures showing integration between the client and State Street
• Close collaboration with the CCO teams to prioritise engagements and participate in the deal team
• Close collaboration with the Alpha organisation and Alpha solution team to ensure an integrated front to back solution is designed
• Work with Global Delivery and Technology to identify challenges in operating model design and call out areas that may require technology builds and changes to the existing operating model
• Build business cases for change, showing options, cost and effort for review as part of State Street deal reviews, client change and development spend processes
• Lead the solution stage of the deal lifecycle, become a trusted partner to the client and support issue resolution through RFP and Onboarding processes
• Set internal best practice on the approach to operating model design including decision tree criteria where State Street has more than one option to resolve a client requirement
• Grow your individual knowledge of your specialist area and the broader State Street solution set such that you can engage across client types on a multiproduct basis