The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
About Parameta Solutions
Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.
Role Overview
The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance, and improvement of our CRM platform. The successful candidate will work closely with internal stakeholders including Sales. Product, Technology, Marketing and Communication teams to continue to execute against the CRM strategy.

Role Responsibilities

• Assisting Sales reps with the CPQ process within Salesforce.
• Managing the Sales to billing handover - processing new contracts, renewals and any cancellations; this will involve liaising both internally and externally to manage all relevant documentation.
• Liaising between Sales reps and Finance for aged debt issues, invoice queries and helping to manage the annual CPI increase process.
• Managing the issuance of financial and tax documentation to clients to expedite the payment of invoices.
• Supporting and initiation Internal and External Client Onboarding.
• Review and maintain contract database, identifying and rectifying any gaps.
• Monitoring and tracking client usage declarations.
• Assisting sales reps with the creation of trials via client operations.
• Working with the regional head of sales and individual sales reps to refine or customise salesforce usage dashboards.
• Communicate and liaise with other sales administrators on global and regional sales initiatives, campaigns and other business related activities.

Experience / Competences

Essential

• Experience in a commercial or supporting role and using Sales tools a Sales Admin or Sales Support.
• Skilled in use of Salesforce.com, DocuSign and Microsoft applications (Word, Excel, PowerPoint).
• Strong process and operational mindset.
• Detail-oriented and understand how one change might affect other processes downstream.
• Ability to problem solve, adapt, and grow with the sales organisation.
• Innovative, seeks opportunities for improvements.
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying stakeholder needs.
• Thrives in a fast-paced environment.

Desired

• Curious about selling and sales methodology.
• Innovative, seeks opportunities for improvements.
• Dynamic, enjoys a challenge and willing to go ‘the extra mile’.
• Self-starter with ability to problem solve, adapt, and grow with the sales organisation.
• Works ethically and shows respect for professional and company values.
• Able to demonstrate honesty, integrity and professionalism.

PARAMETA #LI-ASO #LI-Hybrid

Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn’t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don’t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That’s why we’re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
UK - 135 Bishopsgate - Londo

• Assisting Sales reps with the CPQ process within Salesforce.
• Managing the Sales to billing handover - processing new contracts, renewals and any cancellations; this will involve liaising both internally and externally to manage all relevant documentation.
• Liaising between Sales reps and Finance for aged debt issues, invoice queries and helping to manage the annual CPI increase process.
• Managing the issuance of financial and tax documentation to clients to expedite the payment of invoices.
• Supporting and initiation Internal and External Client Onboarding.
• Review and maintain contract database, identifying and rectifying any gaps.
• Monitoring and tracking client usage declarations.
• Assisting sales reps with the creation of trials via client operations.
• Working with the regional head of sales and individual sales reps to refine or customise salesforce usage dashboards.
• Communicate and liaise with other sales administrators on global and regional sales initiatives, campaigns and other business related activities