EMEA Sales Engineer, Symantec & Carbon Black

at  Arrow Electronics Inc

ABOUT US

Join Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.

SKILLS AND COMPETENCIES

• Customer Focus:
• Build effective relationships and exceed customer expectations.
• Demonstrate deep understanding of cybersecurity solutions and how they address client needs.

Technical Expertise:

• Possess in-depth knowledge of cybersecurity technologies and best practices.

• Ability to architect and design tailored solutions that meet client requirements.

Effective Communication:

• Deliver impactful and persuasive oral and written communications.

Industry Knowledge:

• Stay informed about industry trends, best practices, and competitive landscape.

Problem Solving:

• Strong analytical and problem-solving skills, with the ability to think creatively and propose innovative solutions.

ROLE SUMMARY

As a Sales Engineer, you will play a critical role in driving sales and delivering solutions by providing technical expertise, building strong client and partner relationships, and supporting our sales team. Your primary focus will be on understanding client needs, designing tailored cybersecurity solutions, and ensuring successful implementation and adoption.

KEY RESPONSIBILITIES

• Client Engagement:
• Collaborate with the sales team to identify and qualify opportunities by understanding client requirements and challenges.
• Conduct detailed technical presentations and product demonstrations to prospective clients.
• Develop and maintain strong relationships with key stakeholders, ensuring ongoing engagement and satisfaction.
• Provide technical leadership during trials, proof-of-concepts (POCs), and complex demos, ensuring alignment with client expectations.
• Effectively communicate the value and benefits of Symantec’s and Carbon Black’s cybersecurity solutions.

Solution Design and Delivery:

• Work closely with clients to architect and design tailored cybersecurity solutions that address their specific needs.
• Prepare detailed technical specifications and requirements documentation to support proposed solutions.
• Oversee the implementation and deployment of cybersecurity solutions, ensuring successful integration and adoption.

• Provide post-sales support and technical guidance to ensure client satisfaction and long-term success.

Partner Collaboration:

• Build and maintain strong relationships with key partners to understand their offerings and collaborate on joint opportunities.
• Assist partners in technically qualifying solutions and providing the necessary support to drive sales.

• Share knowledge and best practices with partners to enhance their ability to promote and implement our solutions.

Internal Collaboration and Development:

• Work closely with product management and development teams to provide feedback on client experiences and product enhancements.
• Collaborate with marketing teams to develop and deliver effective sales enablement materials and campaigns.
• Stay up-to-date with the latest cybersecurity trends, technologies, and best practices to maintain technical expertise.