EMEA Service Lead (f/m/d)

at  Leica Biosystems

Mammotome associates know that every moment matters when it comes to advancing breast cancer diagnostics and surgical solutions. When you come to work at Mammotome, you’re collaborating with a global team of engineers, designers, communicators, strategists, and specialists to improve patient outcomes. If you want to be inspired to grow every day, join our diverse, hardworking, high-performing team.
Be part of a company that’s a trusted leader in breast cancer diagnostics and support products you can feel passionate about!
Mammotome is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The EMEA Service Lead (f/m/d) for Mammotome is responsible for providing troubleshooting and technical assistance for capital equipment issues in addition to improving overall department efficiency and performance.
This position is part of the Global Service Organization located in Quickborn, Germany and will be on-site. At Mammotome, our passion is driving innovative technologies that create efficiencies, while never forgetting that at the heart of every breast cancer journey is a patient.
You will be a part of the Global Service Organization and report to the Senior Manager, Global Service Operations responsible for providing onsite support with the execution of daily operations, EH&S projects and partners with management to make improvements to the overall operation. If you thrive in a fast paced, leadership role and want to work to build a world-class service center organization—read on.

THE ESSENTIAL REQUIREMENTS OF THE JOB INCLUDE:

• Associate’s degree in engineering, technology or business is required.
• Several years’ experience in a service or manufacturing environment required.
• Knowledge with ERP systems required with specific proficiency in SAP preferred.
• Demonstrated experience in taking initiative and concern for planning, time utilization, and cost containment.
• Excellent communication skills, both written and verbal combined with strong leadership skills and the ability to gain followership and drive results through setting expectations and building a results driven culture.
• Action oriented individual who is highly proactive at solving problem, working collaboratively and obtaining results.
• 10% travel with a mix of domestic and international locations
• Fluent in German and in English

IT WOULD BE A PLUS IF YOU ALSO POSSESS PREVIOUS EXPERIENCE IN:

• medical device industry and familiarity with FDA regulated environment would be a plus.
  At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
  At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

• Utilize daily management activities and KPIs to monitor progress and continuously improve service center operations and operational efficiencies.
• Help to define and execute project scope, goals and deliverables in coordination with management and key stakeholders.
• Lead and support the execution of Environmental Health and Safety projects for service in support of site goals.
• Effectively and efficiently conduct repairs in accordance with prescribed repair procedures.