Emergency Department Matron - Medicine

at  Swansea Bay University Health Board

Morriston Service Group is undergoing an exciting transformation with the re-structuring of its services and the establishment of a new Acute, Emergency Care, and Hospital Operations Division. This change aims to provide the Division with a distinct identity, robust support structure, and strong governance, enabling it to showcase Emergency Medicine at its finest.
The post of Matron will be integral to achieving this aim by demonstrating exceptional leadership qualities, fostering the development of highly effective and cohesive teams, and ensuring that patient care remains the central focus of the department. This role requires a visionary leader who can inspire and motivate staff, driving them towards excellence in all aspects of their work. The Matron will be responsible for creating a supportive and collaborative environment where team members feel valued and empowered to contribute their best. By prioritising patient care, the Matron will ensure that the highest standards of clinical practice are maintained, leading to improved patient outcomes and satisfaction.
In line with Swansea Bay University Health Boards Ten Year Vision of becoming a high-quality Organisation, we want to empower our staff to be a leading influence in ensuring Morriston Service Group becomes a Health Care setting of excellence, resulting in better care and outcomes for our patients as well as achieving better working environments for our staff.
The Matron role will be pivotal in achieving this goal by demonstrating outstanding leadership, fostering strong teams, and bringing a truly professional, advanced, and modern approach to nursing. You will serve as a role model for the nursing team in the Emergency Department, providing professional leadership, motivation, direction, and inspiration to all members of the multidisciplinary team.
This position is not just about managing day-to-day operations but also about setting a strategic direction that aligns with the overall goals of the organisation, fostering innovation, and continuously seeking ways to enhance the quality of care provided.
If you have the vision, drive, compassion, and the skills of a transformational and inclusive leader then this is the job for you.
We aim to create an environment where staff feel autonomous, with a sense of belonging and competence. This role requires proven leadership and communication skills, along with the ability to initiate and drive change for service improvement.
The Matron will ensure all clinical, quality, safety, financial and workforce targets and standards are met.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
The Senior Nursing, Clinical and Management team are keen to build a team of truly compassionate leaders who lead from the front at the same time as facilitating and growing others to deliver quality care across the service line together.
Detailed job description and main responsibilities
Quality and Safety
Responsible for reporting to the Deputy Head of Nursing robust quality and safety, investigation, learning across defined areas of responsibility.
Creates a culture for ensuring that the patient, family, and carers are at the centre of everything we do and where safe and high-quality patient care is consistently delivered.
Education and Training
Fosters a creative learning culture, encouraging staff to participate in lifelong learning initiatives, valuing daily practice as a reflective learning opportunity where learning can be applied directly to practice.
Research and Development
Embed a culture of research and audit.
Information Resources
Produces reports and presentations, using computer software based on a range of information from a variety of sources.

Performance and Financial Management

• Meet regularly with the ward sister/charge nurses to monitor resource.

Professional Leadership
Be highly visible, accessible, and approachable to staff, patients, and the public to ensure that open and honest communication channels are created and sustained.
Provide professional leadership in person-centred, compassionate care and role model what this means to all members of the team.
Operational and People Management
Day to day management for designated ward sisters/ charge nurses
/specialist/ nurse practitioners, ensuring that appropriate arrangements are in place to set challenging but realistic objectives, monitor performance and agree and review performance and personal development plans to support achievement of individuals’ full potential.
Ensures that available nurse staffing resources are utilised effectively to maintain quality safe care and manage any particular risk areas, this may include redistribution of resources in line with locally agreed policy and agreed risk assessment.
Service Delivery and Improvement
To enable the Deputy Head of Nursing to monitor compliance with the relevant Welsh Government, Health Board and relevant specialty and subspecialty policy and targets including infection prevention control policy, patient dignity and gender; patient safety and practice as well as transfers between departments for clinical and operational purposes, the Matron will ensure that these are adhered to within the designated areas of responsibility within the Division.
Implement the infrastructure that enables teams to nurture effective multidisciplinary approaches to care and develop ways to improve care coordination and patient flow so that users have positive experiences, and the clinical team is better able to meet patients’ needs effectively and efficiently.
Challenges and addresses identified processes and/or other issues impeding the patient’s flow from admission to discharge.
Communication and Engagement
Implement and embed systems that that ensure the patients’ voice is heard in all key activities and at Senior Management level.
Foster involvement and engagement with patient and service users to guide learning and service development within areas of responsibility.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

Please refer the Job description for details