Emergency Department Receptionist

at  Cwm Taf Morgannwg University Health Board

The Emergency Department Receptionist role contributes to the provision of health care to patients and relatives by providing a comprehensive and confidential clerical and receptionist support for emergency attendances and admissions. As part of a 24 hour service, the role supports patients in experiencing a smooth journey through adhering to the appropriate systems, policies, procedures, and processes in the department.
As this is a 24 hour service, the post holder will be required to cover day, evening, night, and weekend shifts as part of the rota.

WE LIVE BY OUR CORE VALUES:

We listen, learn and improve
We treat everyone with respect
We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Tra

Providing a full reception service to patients, visitors, and staff
To ensure all patients are booked, transferred, admitted, and discharged correctly throughout their journey in the Emergency Department
To input and extract data from WPAS
To undertake full clerical duties
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This post is fixed term/secondment for 6 months due to - meet the needs of the service
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.