Emergency Dept. Access Supervisor

at  RWJBarnabas Health

Req #: 0000166071
Category: Professional / Management
Status: Full-Time
Shift: Evening
Facility: Cooperman Barnabas Medical Center
Department: Emergency Dept Access Service

QUALIFICATIONS:

Required:

• High School Diploma Required
• Knowledge in all aspects of registration, Insurance Verification, Authorization requirements, Non-Federal and Federal billing regulations, and state programs such as Charity Care.

Preferred:

• College Degree in Business or related field
• Minimum of 5 years of Patient Access experience and 3 years of leadership experience preferred

ESSENTIAL FUNCTIONS:

• Ensures the accuracy and integrity of all registrations, which includes correcting and tracking registration errors via daily reports
• Enforces compliance with all departmental policies and procedures in conjunction with the goals and mission statement of the organization
• Responsible for the coaching and development of all staff performing these functions and assisting in implementing short and long-term plans and objectives to improve customer service and collect quality information
• Utilizes necessary systems to review daily alerts, address system errors and requesting system rules in order to improve registration accuracy
• Responsible for the education of all staff and must assure all registration staff is competent and recertified yearly on mandatory education
• Ensures timely registrations of all patients and completes registrations within the department when necessary
• Responsible for maintaining adequate staffing levels including the review and completion of staff schedules
• Reviews work for accuracy and completeness, utilizing staff scorecards and analyzing the results with them to identifying areas of strength and areas requiring improvement

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.