Emergency Shelter Program Coordinator

at  Community Connections Revelstoke Society

JOB DESCRIPTION:

The Emergency Shelter Program (ESP) Coordinator of assigned Community Connections shelter
locations supports individuals in need of emergency shelter services within Revelstoke. The ESP
Coordinator manages all operations pertaining to Community Connections’ Emergency Shelter Program.
The ESP Coordinator is responsible for managing all services provided through the program, including
overseeing additional shelter attendants working in the program.

EDUCATION/CERTIFICATION

Diploma or Certificate in related field: trauma-informed practice, social work, human service worker,
psychology or sociology

REQUIRED KNOWLEDGE

1. Commitment to social justice and narrative practice principles.
2. An understanding of the social intersections of social work, public health, law, humanities, and
   political science an asset.
3. Knowledge and/or understanding of the impacts of housing and homelessness issues faced by
   the community of Revelstoke.

EXPERIENCE REQUIRED

1. Previous experience in community social services sector with knowledge of anti-oppressive
   practice, client centered service, housing first practices, social determinants of health, and the
   impacts of systemic oppression.

OTHER REQUIREMENTS:

• This position is required to work in a stressful environment, often dealing alone with clients in

a crisis situation.

• Work may be conducted outside normal office hours depending on client’s availability.
• Complete and keep updated Criminal Record Checks
• Willingness to obtain and maintain current OFA Level 1
• Have a valid Driver’s License with a clean driving record (provide annual Driver’s Abstract).
• Non-Violent Crisis Intervention training course will be considered as an asset

Wage: In accordance with the Community Connections Wage Grid and qualifications/experience –
Grid Level G3- step 1: $26.68 will be the starting wage.
Location: Community Outreach and Development Department
Hours: 34 hours weekly;
Being on call in case of a potential emergency, one weekend out of every three weekends (paid
weekend).
Closing Date: Will stay open until filled
Start Date: Immediately
Term contract: Ending on Marsh 31th ,2025, with a potential extension up to April 30th, 2025.

EDUCATION FOR THE POSTED POSITION.

Apply via email: hr@
Community Connections is a CARF accredited organization
Community Connections serves a diverse population, and our staff reflects this diversity. We recognize
the unique skills and perspectives each individual brings. As an employee, you embrace Community
Connections’ values, vision and mission while treating individuals as leaders in their own lives; you
contribute to an environment of continuous learning and seek to join a professional, compassionate
and supportive workplace.

1. Respond to referrals of new clients in a timely manner, including completing the intake form
   and assessment of the client’s situation.
2. Enforce shelter policies and procedures in a calm, clear and compassionate manner.
3. Deal confidently and respectfully with volatile and unpredictable situations including those in
   which mental health and addiction issues are factors.
4. Communicate regularly and effectively with the Outreach Department. Maintain client data and
   keep detailed case notes, intake numbers of clients and accurate data about the client on
   Community Connections database.
5. Communicate with clients and refer them to the appropriate service provider when applicable.
6. Manage all emergency shelter staff, requesting daily shift reports on operations and meeting
   with them regularly.
7. Perform or delegate routine janitorial duties as required.
8. Maintain a safe, healthy and positive environment for staff, patrons, and community members.
9. Monitor and report any facility issues including maintenance and cleanliness as per the
   program’s procedures.
10. Provide a weekly report to the motel manager on all operations concerning the shelter program.
    Qualifications: