Emerging Technology and Innovation Lead

at  Urban Utilities

• Permanent Full Time, 38hr week
• Generous Salary & Salary Packaging options, including novated leases
• Location: Fortitude Valley with hybrid and flexible working arrangements
  There’s No Us Without U. Care with Us, for Today and Tomorrow
  There’s no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. Our passion drives us to leverage digital innovation and technology to revolutionize the water industry. Join us in shaping our digital future, making a lasting impact, and transforming our teams. And it’s why we need people like YOU. Come and shape our future with us and make a real and lasting impact across our teams.
  Your opportunity:
  Our Digital & Information group have an exciting opportunity for an experienced Emerging Technology and Innovation Lead to join our newly established Digital Utility team.
  Digital & Information is responsible for digitally enabling Urban Utilities today and digitally transforming future capability to enable provision of digital services to our customers, community and people. The group is accountable to formulate and execute Urban Utilities’ digital & data strategy, deliver Urban Utilities digital portfolio and provide day-to-day operations of information technology (IT), operating technology (OT), data, and the Internet of Things (IOT), including security, infrastructure management, system administration, network operations, and support services.
  Reporting to the Senior Manager Digital Strategy & Planning, the Emerging Technology & Innovation
  Lead is accountable for managing the pipeline of emerging technologies and driving innovation processes to support Urban Utilities’ strategic objectives. This role ensures the identification, evaluation, and implementation of new technologies and innovative practices that can enhance organisational capabilities and deliver value. The Emerging Technology & Innovation Lead will foster a culture of innovation, collaborate with stakeholders, and integrate emerging technologies into the
  organisation’s strategic framework.
  Success in this role will be measured by the effectiveness of innovation processes, the successful
  integration of emerging technologies, compliance with regulatory requirements, and stakeholder
  satisfaction. Key performance indicators will include the number and impact of innovative initiatives,
  the adoption rate of emerging technologies, and the effectiveness of innovation management
  processes.

About you:

• A Bachelor’s degree in Business, Computer Science, Information Technology or a related field, complimented by relevant industry knowledge and experience
• Qualifications in innovation management or emerging technologies are highly desirable
• Extensive experience in innovation management and emerging technologies within large and complex organisations..
• Demonstrated experience in leading and managing pilot programs and innovation initiatives.
• Strong knowledge of digital technologies, including IT, OT, data, and IOT domains.
• Demonstrated ability to engage and collaborate with stakeholders and influence the adoption of innovative solutions
• Demonstrated experience in leading and managing teams in the implementation of innovative solutions

Performance of ‘on call’ duties are an inherent requirement of this role. This requires that the employee must be available to be on-call and to attend to work matters, both in person and remotely, outside of normal working hours, including evenings, weekends and public holidays, as reasonably required to fulfill the requirements of the position. The days, times, duration and frequency of on call arrangements may be subject to change, including at short notice, as required by Urban Utilities’ operational needs as applying from time to time. At all times whilst on-call, you must be fit for duty, contactable, and able to respond, including the ability to physically attend if required, to the operational needs of the business within a reasonable timeframe and in a safe manner. The remuneration for the role has been calculated to include compensation for the requirement to remain available to perform work during on call periods and for the performance of work outside the ordinary hours of work as part of on call processes and otherwise. In some instances, additional compensation and remuneration may apply.
At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes!
Why Urban Utilities?
At Urban Utilities, the work we do is about so much more than the bottom line. We’re a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we’re committed to planning ahead and shaping a sustainable future around water for generations to come.
At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we’re dedicated to being there every step of the way.
Our HQ is in Fortitude Valley, Brisbane, but you’ll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:

• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at

Please refer the Job description for details