Employee Banking Advisor

at  HSBC

Job description

SOME CAREERS SHINE BRIGHTER THAN OTHERS.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an ambitious individual to join our Wealth and Personal Banking team, working together with colleagues to define, manage and achieve divisional business targets.
In this role, you will:
The EBA will be responsible to achieve targets in line with the WPB strategy through a need based selling approach (EDRAS) acquisition of quality New To Bank business & good customer service. The job holder will be responsible of promoting and selling a diverse range of our Retail banking products and services. He/She have to focus on the sector allotted and drive all efforts to improve the wallet share within that sector.

KNOWLEDGE / EXPERIENCE

• Graduation degree is a must – to secure a UAE Visa and Work Permit
• A full understanding of the Wealth & Personal Banking products (propositions) and services, including the global service standards, and the ability to communicate this effectively to customers
• Proven experience selling to and working with high net worth individuals
• Knowledge of developing a networking strategy and proven ability to achieve sales targets
• Knowledge of competitor activity and propositions
• Strong understanding of HSBC Group, including cross business awareness

SKILLS

• Strong communications and interpersonal skills
• Strong negotiation skills
• Excellent organizational skills
• Good team player
• Excellent analytical and problem solving skills
• Effective / seamless handover of customer relationships to those with appropriate skills to manage them
• Capacity to inspire trust
• Customer service ethic
  You’ll achieve more at HSBC.
  www.hsbc.com/careers
  HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
  We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

PRIMARY RESPONSIBILITIES:

• Meeting AOP targets within the sector they have been assigned.
• Responsible to complete an End to End customer On-boarding journey.
• Meet group standards of Customer service, Compliance and technical knowledge through ongoing training and accreditation
• Build high standards of external & internal customer service, efficiency & productivity in line with strategic & operating objectives
• Support other cross line businesses within the WPB world such as Jade, Premier, Mortgage, Auto, Wealth
• Work closely with the Corporate Account Managers in driving better penetration within the AEL portfolio allotted to them
  Requirements