Employee Engagement Associate

at  CareGivers America

THAT’S WHAT DRIVES US…

CareGivers America is a local provider of Home Care Services with 25+ locations in Pennsylvania. We care for the aging and disabled populations in their homes and communities. We are a Modivcare company with affiliate personal care brands across 7 states.

W are seeking an Electronic Visit Verification Associate for our Jenkintown Office

• Schedule: M-F 8:30AM-5:00PM
• Office Address: 261 Old York Rd # A35, Jenkintown, PA 19046

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will…

• Communicate with caregivers to ensure accuracy and compliance of clock-in and clock outs. Works with to remove barriers to use EVV for clock in/out.
• Provide guidance and support to caregivers on how to accurately record visit information using EVV systems.
• Address caregiver inquiries related to EVV implementation, training, and troubleshooting.
• Resolve issues with EVV systems including but not limited to login problems, connectivity issues, GPS coordinates and data synchronizations errors, etc.
• Maintain detailed records of caregiver interactions, issues, and resolutions within the Electronic Health Record (HER) and tracking tools.
• Participates in quality improvement initiatives related to EVV implementation and management.

We are excited to speak to someone with the following…

• High school diploma or equivalent; additional education or certification in data entry or payroll is a plus.
• Strong attention to detail and accuracy in data entry and recordkeeping.
• Proficiency in using Electronic Health Record (EHR) platforms and timekeeping systems.
• Strong organizational and multitasking abilities, with the capacity to meet deadlines in a fast-paced environment.
• Familiarity with HIPAA Privacy and Security Rules and other relevant regulations is preferred.

We live and lead by our Values…

• We treat everyone with dignity and RESPECT
• We earn the TRUST of our members, and each other
• We provide RELIABLE services that open doors
• We serve with courtesy and COMPASSION
• We prioritize SAFETY
• We communicate with purpose and TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplac

Please refer the Job description for details