Employee Engagement Programs/Practices Analyst

at  DHL

EMPLOYEE ENGAGEMENT PROGRAMS AND PRACTICES ANALYST

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

JOB DESCRIPTION

To apply knowledge and analytics to develop and communicate timely, accurate, and actionable insight to the Engagement Programs and Practices through the use of systems, analytics and continuous improvement. Responsible for the reporting, analyzing, and predicting of processes, performance, and Key Performance Indicators. Communication with functional leadership on efficiency, continuous improvement focus, and strategic impact.

• Applies hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence others to take action
• Uses knowledge of business and data structure to discover and/or anticipate problems where data can be used to solve the problem
• Uses spreadsheets, databases, and relevant software to provide ongoing analysis of operational activities
• Assists Employee Engagement, Programs and Practices team in delivering core global programs and identifying areas for improving service levels, reducing operational costs, and providing other functional enhancements
• Governance and Compliance efforts inclusive of DSC Experience technical and content support
• Policy Governance management to ensure cohesive catalog of functional policy and programs are accurately maintained and reviewed
• Supports Employee Opinion Survey end to end delivery and results analysis and/or report implementation as needed as well as other feedback tools
• Supports additional North America wide engagement programs such a service awards
• Develop and streamlines standardized and ad hoc site and/or reporting
• May investigate and recommend new technologies and information systems
• Designs, develops, and implements data gathering and reporting methods and procedures for functional team
• Responsible for tracking, planning, analysis, and forecasting of engagement needs

REQUIRED EDUCATION AND EXPERIENCE

• Undergraduate degree in business, logistics, mathematics, statistics, or related field, required
• 1+ years of analytics experience, required
  Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
  Our Organization is an equal opportunity employer.
  Brand: DHL
  Address: 360 Westar Blvd Westerville, OH - 43082
  Property Description: 9034 - Westerville OH
  Property Number: 903

• Applies hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence others to take action
• Uses knowledge of business and data structure to discover and/or anticipate problems where data can be used to solve the problem
• Uses spreadsheets, databases, and relevant software to provide ongoing analysis of operational activities
• Assists Employee Engagement, Programs and Practices team in delivering core global programs and identifying areas for improving service levels, reducing operational costs, and providing other functional enhancements
• Governance and Compliance efforts inclusive of DSC Experience technical and content support
• Policy Governance management to ensure cohesive catalog of functional policy and programs are accurately maintained and reviewed
• Supports Employee Opinion Survey end to end delivery and results analysis and/or report implementation as needed as well as other feedback tools
• Supports additional North America wide engagement programs such a service awards
• Develop and streamlines standardized and ad hoc site and/or reporting
• May investigate and recommend new technologies and information systems
• Designs, develops, and implements data gathering and reporting methods and procedures for functional team
• Responsible for tracking, planning, analysis, and forecasting of engagement need