Employee Experience Manager

at  Somerset Bridge Group

Location - Bristol
Employment Type - Full Time - Permanent
Salary - Competitive Package
Hours Per Week - 37.5
Following an exciting phase of growth in the last 2 years at Somerset Bridge Group, we are looking to hire a new role as an experienced Employee Experience Manager.
The Employee Experience Manager will play a crucial role in bringing the company’s vision, mission, and values to life. By working strategically to create meaningful employee journeys and identifying key moments that enhance the day-to-day experience, this role ensures that employees feel valued, engaged, and motivated.
As this is a brand-new position for the company, you will have autonomy to establish the role’s specifications. We would also welcome your innovative ideas and recommendations for best practices.

REQUIRED SKILLS/EXPERIENCE:

The employee experience manager will be the subject matter expert and should have proven experience in shaping and developing employee experience, including creating a vision and successfully delivering on it as well as the following skills:

• Strategic Thinking
• Communication Skills
• Stakeholder Management
• Data Analysis
• Event Planning
• Cultural Awareness
• Collaboration
• Able to demonstrate experience of successfully implementing employee experience initiatives in a multi-site environment.
• Able to demonstrate experience of successfully utilising multiple media to communicate initiatives.

WORKING AT SBG

At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That’s why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

Cultural Strategy Development:

• Support development and implementation of our cultural strategy to foster a positive workplace.
• Develop and Implement initiatives that align with the company’s vision, mission, and values.
• Promote cultural values through various employee engagement activities.

Event Coordination:

• Design, plan and execute events that enhance employee engagement.
• Coordinate logistics and ensure successful event delivery.

Stakeholder Engagement:

• Set clear expectations and secure buy-in from stakeholders at all levels across the business.
• Foster strong relationships with key stakeholders to drive engagement initiatives.
• Communicate the benefits and impact of employee experience programs.

Data-Driven Decision Making:

• Utilise data from employee engagement surveys and monthly score cards to inform employee experience strategies.
• Identify key moments in the employee journey that can be improved.
• Measure the impact of initiatives and adjust strategies accordingly.

Collaboration with Internal Teams:

• Work closely with Internal Communications, Reward & Recognition, and Talent Acquisition teams.
• Support onboarding processes to ensure a seamless employee experience.
• Coordinate efforts to enhance the employee lifecycle from recruitment to retention.
• To be actively involved in our steering and working committees (Culture, DEI, ESG)