Employee Health Benefits Advisor

at  Bupa

Employee Health Benefits Advisor
Job Description:

OFFICE LOCATION: FIELD BASED, TRAVEL ACROSS SOUTH OF UK

Salary: From £26,000
Permanent, Full time 37.5 hours per week
Flexible and hybrid working options available.
Role Overview: Are you passionate about making a difference in people’s lives? We are looking for a warm and enthusiastic Health and Wellbeing Advisor to join our team. In this role, you will promote and increase the utilisation of our health benefits among all colleagues, especially those in our Care Services and Dental businesses. You will provide valuable information through interactive sessions, support colleagues in accessing their benefits, and offer basic health assessments to encourage everyone to prioritise and improve their health and wellbeing.

Key Responsibilities:

• Employee Benefits Expertise: Become the go-to person for all employee benefits, understanding every detail about eligibility and access methods.
• Health Talks: Create and deliver engaging and informative health talks on topics like Male Health, Female Health, Winter Wellness, and more.
• Visit Coordination: Plan and coordinate visits within your area, working closely with stakeholders to ensure each visit is a success.
• Interactive Sessions: Lead fun and interactive sessions that inspire and motivate employees to take charge of their health.
• Query Management: Answer all queries promptly and ensure a smooth handover when necessary.
• Collaboration: Work hand-in-hand with managers and leaders to make sure all colleagues know about their health benefits and how to access them.
• Continuous Improvement: Suggest ways to improve benefits or processes and identify any barriers to accessing benefits.
• Stay Informed: Keep up to date with the latest health and wellbeing topics and research.

Qualifications, Training, and Experience:

• Customer-Facing Experience: Enjoy engaging with customers in person, over the phone, and via email.
• Health Knowledge: Basic understanding of clinical governance and health & wellbeing topics.
• Communication Skills: Excellent organizational, communication, interpersonal, and time-management skills.
• Enthusiasm and Motivation: A self-motivated individual with a genuine passion for health and wellbeing.
• Presentation Skills: Comfortable presenting to large audiences and in high-pressure environments.
• Empathy and Rapport: Ability to listen, empathize, and build rapport with colleagues.
• Difficult Conversations: Confidence in handling potentially emotive or difficult conversations.
• Driving License: A full UK driving license.
• IT Proficiency: Comfortable using multiple IT systems, including Service-Now, Word, Excel, and Outlook.

• Employee Benefits Expertise: Become the go-to person for all employee benefits, understanding every detail about eligibility and access methods.
• Health Talks: Create and deliver engaging and informative health talks on topics like Male Health, Female Health, Winter Wellness, and more.
• Visit Coordination: Plan and coordinate visits within your area, working closely with stakeholders to ensure each visit is a success.
• Interactive Sessions: Lead fun and interactive sessions that inspire and motivate employees to take charge of their health.
• Query Management: Answer all queries promptly and ensure a smooth handover when necessary.
• Collaboration: Work hand-in-hand with managers and leaders to make sure all colleagues know about their health benefits and how to access them.
• Continuous Improvement: Suggest ways to improve benefits or processes and identify any barriers to accessing benefits.
• Stay Informed: Keep up to date with the latest health and wellbeing topics and research