Employee & Labour Relations Associate

at  Toronto Community Housing

MAKE A DIFFERENCE

Are you interested in joining a team that is responsible for supporting the business needs of Canada’s largest social housing provider? Do you want to provide human resource support to a variety of stakeholders and help contribute to improving the neighborhoods and lives of residents of Toronto? Do you have human resource experience in a unionized environment? If so, Toronto Community Housing is the place for you!
We are looking for a Human Resources Associate to join the Labour Relations/Human Resources team. In this role, you will provide support, advice, and guidance related to labour and employee relations matters including the administration, interpretation and application of various collective agreements and the handling of complaints/disputes and grievances for a designated client group. This opportunity will prepare you for a strategic and consultative leadership role within labour and employee relations in a manner that supports TCHC’s tenant focused culture.

• Provide a range of coaching, counselling and strategic advice to clients in the areas of human rights, labour and employee relations, interpretation of collective agreements, employment and labour legislation, policies and procedures.
• Responsible for the timely and effective delivery of human resource services including but not limited to consultation and advice in all disciplinary and non-disciplinary matters, investigations, complaints, and workplace accommodations to clients to ensure business objectives are met.
• Support the grievance process including but not limited to grievance tracking, scheduling, investigating, attendance at Step 2 grievance hearings, preparation of written responses and settlement agreements.
• Provide advice, assistance, and guidance to managers and consultants in all phases of re-organization.
• Work closely with human resources personnel to communicate pertinent information and documents.
• Assist in developing, organizing and leading various workshops regarding labour relations, collective agreement interpretation, workforce planning, guidelines, policies and procedures.
• Participate as a team member on negotiation teams when negotiating collective agreements with unions.
• Interpret and administer multiple collective agreements, assists in the preparation and representation for grievance hearings and conflict resolution and the promotion of a positive labour relations environment.
• Participate in labour management meetings and other meetings with union representative on a variety of labour relations matters.
• Work collaboratively with the recruitment team and provides input on recruitment activities within client portfolio as required.
• Develop employment equity hiring strategies for client groups.
• Participate, implement and support key initiatives as outlined in the labour relations strategy.
• Provide leadership and guidance to resolve complex HR issues and ensures quality in service delivery
• Mentors, coaches and provides work direction to Human Resources Coordinators and Assistants and provides leadership and guidance to resolve complex HR issues and ensures quality in service delivery