Employee Relations Advisor

at  The Star Entertainment Group

EMPLOYEE RELATIONS ADVISOR – EMPLOYEE RELATIONS

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As our Employee Relations Advisor, reporting to the Employee Relations Operations Manager, you will facilitate and provide resolution advice on various Industrial Relations and Employee Relations matters that comply with company policies.
This is a fantastic opportunity where you will be proactive and passionate about all things ER and enjoy the challenges of both low and high-risk cases!

ABOUT YOU:

You have solid experience as an Advisor in ER and are looking for your next challenge within a large hospitality and entertainment organisation. You enjoy case management particularly involving operational blue-collar workers where you know you can make a real difference for team members while support business principles.
Your role will be pivotal in providing critical workplace relations advisory services. Join us in making a difference.

• Support and provide expert advice to frontline managers involving behavioural or performance management related matters, disputes on leave, grievances, non-work-related injuries and long-term unplanned leave.
• End-to-end case management of all medium and high-risk ER cases to resolution.
• Lead and conduct workplace investigations into employee grievances and allegations to resolution.
• Deliver effective coaching and development to line managers resulting in a positive impact on business performance and preventing a re-occurrence of issues.
• Represent The Star in industrial relations and employee relations matters with team members, unions, employer bodies and industrial authorities for lower risk matters.[WC1]