Employee Relations and Policy Manager

at  Vertu Motors

VERTU MOTORS, GATESHEAD

As one of the largest Motor Retailer in the UK Vertu Motors’ continued success is based on strong performance, growth and leadership. Our Mission Statement “To deliver an outstanding customer motoring experience through honesty and trust” is central to the role of any role in our business, ensuring our customers receive the right experience for them. As our business continues to grow, we now have a unique opportunity for an Employee Relations and Policy Manager to join our team in Gateshead.
As our Employee Relations and Policy Manager you will be a key influencer with managers and colleagues throughout the Group assisting them with their ER matters and general case management. You will work alongside the Senior Employee Relations Manager and Head of HR to manage the delivery of the central Employee Relations advisory team and driving the continued success and performance of the Team.

As our Employee Relations & Policy Manager you will also

• Lead and manage the delivery of our Employee Relations advisory service, supporting on cases related to disciplinary, grievance, absence management, and more.
• Provide expert advice on key HR matters including flexible working, maternity/paternity leave, performance management, and probation periods.
• Manage colleague related Data Subject Access Requests, implement employment law policy changes throughout the Group.
• Support complex cases and appeals, working closely with the Senior Employee Relations Manager.
• Management of Employment Tribunal cases and liaise with the company solicitors to prepare and defend ongoing cases.
• Attend Employment Tribunals when required, preparing bundles and providing support for case resolution.
• Support the contract management of the Groups occupational health provider.
• Support on strategic projects and initiatives as determined by the Senior Employee Relations Manager, Head of HR and Group HR Director.

We are seeking a proactive, commercially-focused individual who can offer risk-based advice, ensuring outcomes align with our Group Values, HR best practices, and governance framework. As a key member of the team, you will travel as needed to support face-to-face case management, with the flexibility to be based in Gateshead at least three days per week.

SKILLS AND EXPERIENCE

• Experience managing complex and difficult Employee Relations cases.
• Up-to-date knowledge of Employment Legislation and be able to advise the Group accordingly.
• Competent in the use of HR systems such as case management database, advanced Excel and Word, use of all Microsoft applications.
• Ability to accurately analyse data, draw conclusions and make recommendations for improvement from findings.
• Must have excellent interpersonal skills at all levels, excellent communications skills, verbally and in writing.
• Understanding of the Employment Tribunal system.
• A team player with the ability to build strong working relationships across the Group.
• Experience of managing colleagues and/or demonstratable examples of coaching/ mentoring junior team members

We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Company Car
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity and Paternity

If your application is successful, we will need to complete employment checks prior to you starting with us. Your role will include us verifying your recent employment, credit history and a criminal record check

Please refer the Job description for details